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Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,573 reviews
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggest do not but this product if u want to buy get best not like this cheap don't know best buy sell like this item which makes waste of money...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very very good item got for my son he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing JLab Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for it’s price, and it has 3 different sound modes that fit your comfort. Amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Worked just as should. The smallest fitting was perfect for my daughter's small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear plugs ............................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and pair with phone to have wireless listening capabilities while working outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlabs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.i want it.i love it.its a nice gift everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Dad because he can't hold his smart phone without cutting people off so he loves these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my ear phones. I love the idea that I can go from room to room without my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear pieces! I brought multiple and I haven’t had a complaint yet! Very reliable for all events!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nic ed item to have purchase. We will enjoy each time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst earphones I have ever had. They feel cheap and the sound stopped playing within the first month.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    JLab Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable. After charging for a day they don’t last an hour. And maybe it’s the charger that I keep plugged in but might not be making contact the ear buds.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 2 weeks, the right earbud would randomly lose audio. Did a manual reset per the manufacturer's instructions and both earbuds completely stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Cheap and Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use and worth your money.Dont compare with JBL or Skull Candy. It's Worth it to buy that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One thing only.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work great! I only wish that they would give clearer instruction on how to charge them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Good Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these...good quality, price is right. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear bud went out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like the second item I've bought something from BestBuy and it f-ing went out on me in 3 months. I'm starting to think Bestbuy has a conspiracy going on.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice when they work, but that isn’t guaranteed. The touch commands almost never work and after wearing for more than an hour my ears hurt so bad. I have small ears and have on the smallest ear pieces and yet they still hurt. It’s cool that you can use one earbud at a time while the other charges, but that’s only so I can just have one ear in pain at a time. Nice that they’re cheap but these have become my last resort headphones. Not worth it if you have small ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use and didn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use and didn’t work I tried to use offered features with supposed easy tap commands, kept freezing, skipping and features didn’t work. Had to return

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv