Customer Ratings & Reviews
- Model:
- EBGOAIRRNVYBLK82
- SKU:
- 6396185
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as expected curbside pickup is very organized
I would recommend this to a friend- Cons mentioned:Fit
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. The sound goes out every few minutes for thirty seconds or so. I don’t recommend these for anyone doing anything. The position they set in the ear has no grip so tilt your head and they will fall out. That will be when you hear a sound
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
earbud malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay if only one ear piece needed. Left earbud quit working after the first week.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't come with a charger when it went dead couldn't charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ladybug0115,
The Go Air have a charging cord built into the bottom of the charging case. This is a standard USB connector that can be plugged into either a laptop/desktop port or I even use my cell phone charging block. Please let us know if you have any other questions/concerns.
Thanks,
JLab Audio Customer Support
Worst ever earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worn one time and never worked properly and didn’t even hold a full charge for very long
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Audio started working inconsistently 30 minutes after 1st USS.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
good sound but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have a bussimg sound will be returning to exchange for a next pair
I would recommend this to a friendOkay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these. They are hard to hear and very cheaply made
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Worked great in the beginning
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a while, but then one of the earbuds completely stopped working.
No, I would not recommend this to a friend- Cons mentioned:Connection
didn’t even work!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they didn’t work out of the box…. i had to return them… one side just wouldn’t connect despite being turned on and charged! i looked around and it seemed to be a frequent problem so i just returned them and got something else instead!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Wireless buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not very clear and battery life not as long as advertised
No, I would not recommend this to a friendMabye buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but not great that pretty much everything
No, I would not recommend this to a friendLow expectations...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds not great, but in line with the price. Keep them handy as a back up option.
No, I would not recommend this to a friendStopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months! Stopped working after 3 months!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drain so, fast and sound quality is bad. Unsatisfactory performance.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after few months, I would not recommend it
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Couldn’t hear anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality at its highest level they did fit nicely in my ear though.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello susie,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Doesnt pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot pair both speakers at the same time. Tried several tutorials and nothing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may walk you through the pairing process.
We want to help you
#FINDYOURGO
JLab Audio
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but does not last as long as it says they're supposed to.
I would recommend this to a friendWorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy the protection plan it sucks don’t recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab