Customer Ratings & Reviews
- Model:
- EBGOAIRRNVYBLK82
- SKU:
- 6396185
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Decent into to wireless earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you may or may not be expecting much from these earbuds. I certainly wasn't expecting much, but I figured I'd give them a try as our office is allowing us to work with one earbud it. I was honestly blown away by the sound quality to the size of the driver. On the default custom EQ setting, bass sounds very decent, vocals can still be heard, and high notes can still be discerned, though with a bit of tin sound. I can't recommend the other two built in EQ settings, but that's my taste as I listen to rock, pop, and audio books. The come with the standard recharging case and magnets to secure them in place. There is no USB port on the cast as it comes with it's own little USB plug on a cord. It's a neat feature, but I find myself having to support the case near an available USB outlet. The earbuds go into seek mode once they are removed from the case and pair relatively quickly. However, all is not great with these. With this price come some sacrifices. There is no cover to where the earbuds sit in the case. This means if you keep them in your pocket, you'll likely bump into them going for your keys. I also found that the touch sensors are very sensitive. If the magnets break free in your pocket, you'll likely come back to a few tracks skipped in your song list or audio book. The biggest what the heck moment though is the silicone on the earbuds. They have raised copies of the company logo made out of stiffer material. These logos rub against the inside of your ear when you wear them and can feel like something itching inside your head. The posts that the silicone are on are very wide compared to most other earbuds, so don't expect to find easy replacement. You'll need something 5-7mm and most are 3.5-5mm. If it weren't for that, these probably would have earned a 5 star for cost to value. Hopefully they'll fix that error in later releases.
I would recommend this to a friend Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in the first week. Terrible product. Do not recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Cons mentioned:Connection
Worked for 2 month, then issues with connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not great, but for price was OK. Problem is after 2 months, issues with connectivity. Intermittent connection in one of them, making very annoying to listen to conversation or music. Warranty expired. Unfortunately, will not recommend it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joseph, we are very sorry about the connectivity issues you're experiencing. We do have a two year warranty on our Bluetooth products so if you only purchased 2 months ago you are still covered by this. Please reach out to our customer support team to start the claims process. -JLab Audio
...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still trying to figure out how to use them to their full potential
No, I would not recommend this to a friendBad quality product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor built quality, would not purchase it ever again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Neil,
We would love to help you fall in love with JLab, please reach out with our customer support team Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
- JLab
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud only worked about 50% of the time. I returned them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We wish we could have helped before you returned them. -JLab Audio
Missing price match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price match for this product was processed but never got credited.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we hope your earbuds are working well for you. If you they aren't please reach out to JLab directly. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2. -JLab Audio
DO NOT BUY!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ear buds do not work and store would not exchange. DO NOT BUY!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
not my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not buy these yet got an email anyway asking me to promote
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, it seems like someone may have entered your email accidentally. We're sorry you did not order anything. We ask you to not give us a bad review if you have not had any experience with the product. Thank you. -JLab
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! They are not worth buying at all!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not The Greatest Idea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re okay as it relates to producing sound. But, they eat up their stored energy way too fast. The user has to be very careful where these are used and how long they’ve been operated. Otherwise, the user could end up with a dead set of ear buds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Okay headphones. Lasting charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay sound mediocre earpiece. Love the color. Would recommend to a friend.
I would recommend this to a friendHuge let down.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for three weeks and the left earbud quit working. Enough said.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello becca
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Balance sound is off. Not ecommendable
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped charging after 3 weeks. Not worth it at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're very sorry that the earbuds aren't working properly for you. Please reach out to our support team so we can make it right. -JLab
its ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got it for my son he say he has too use both to hear any thing on them
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Connect very well. Terrible battery life.
I would recommend this to a friendNot recommended.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working less than 2 months after I purchased them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Audio - Go Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not as loud as I had hoped it wood be .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab