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Customer Ratings & Reviews

Model:
EBGOAIRRNVYBLK82
SKU:
6396185
Your price for this item is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 5,573 reviews
  • Rated 1 out of 5 stars

    Sound quality sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have the volume up for everything and the call quality is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these ear buds because the sound quality was not that great.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for really cheap=Poor quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay in the ear one is lost not durable at all

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Dinah review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side stop working. Waste of money to purchase this.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    They fall out of your ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible time keeping earplugs in your ear. Not great battery life

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey joem,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model under warranty.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Left headphone not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 days of purchase left headphone doesn’t function.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice but couldn't hear the sound. Took them back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Please reach to us before returning! -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the price due to poor quality sound.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Awful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plain awful should be $5 they are that awful.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Lame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a week. Waist of money and time

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great earbuds for the price! Sound quality is adjustable with a tap, no app needed. They stay in my ears which you would think would be a given but I’ve had other expensive brands pop out while working out. Good connectivity, good sound, not bulky, good battery life! Definitely recommend these

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Low-cost buds, but lacking in audio quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD - Dirt cheap - Includes charging case - Retractable charging cable on case THE BAD - Bad audio delay - Mediocre audio quality - Only three ear tips included - Open charge case won't protect buds from dust and debris THE DETAILS The sheer simplicity of the GO Wireless buds makes a lengthy analysis and review rather unnecessary. These are pretty much WYSIWYG. No fancy audio processing or studio music quality. No miraculously long battery life. Just a very basic set of fully wireless earbuds for a very low price. And that's not a bad thing. Like most fully wireless Bluetooth earbuds, there is a noticeable delay in the audio since the buds need to first receive the audio from the source device then communicate with each other to synchronize playback between the two. It doesn't matter much when only listening to music, but when watching movies or playing games, the audio will lag behind the video. They only come with three sets of different size ear tips, whereas most other JLab products come with more, but that's part of the lower price. You do get a charging case to store them. Better, the charge case has a retractable and cleverly reversible USB-A connector, so you don't need to worry about losing it. The case is fully open and holds the buds in with magnets. The buds won't fall out if you shake the case, but will bounce out if you drop it. The open case also leaves the buds completely exposed to any dust, dirt, or water they may encounter. All in all, they're not really my cup of tea, but considering they cost barely more than a set of wired ear buds, there's not a lot to complain about.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. They have great sound, and the charging case is perfect for recharging. I can almost get 8 hours on one charge on like 75% volume. I usually alternate earbuds. Would buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    It's just okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of these is decent. It sounds a bit different than it should but I find that going between the different EQ modes makes it sound how it should. For me atleast, they do not fit securely in my ears though. I have somewhat small ears and with the smallest tip, they can fall out on their own. The left one does this a lot but I think that's because my left ear is weird. I am not a fan of the case not having a lid though. One of the ear buds falls out of the case occasionally and I don't think the light on the case ever turns off. I do appreciate the built in cable though. The touch controls though barely work. The only function that works regularly is changing the EQ modes. Turning the volume up or down doesn't work well. I often have to press multiple times for it to register me touching the sensor, causing it to bring up google assistant instead of the volume. In the end, I will be returning them for a better pair, the main reason being the fit, but if you have regular ears then I say they are just okay. Nothing fabulous. You get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bang For it’s buck! Easy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought, “another cheap try hard replica of better models.” That wasn’t the case. Sturdy case and strong magnets keep the buds safe and snug. The sound is actually really great. I’m not at all disappointed. For the price on the market, you cannot get better than this. I thought the usb connected to the case was going to be an issue in the long run and after much thought, consideration, and hundreds of cables to rummage through, its nice having some peace of mind knowing you can charge at all times as long as you have power.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight... good sound; great value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So a great light weight ear bud style head phone. Perfect for the workouts, outdoor usage... or where ever you need tunes while you do something. Easy to charge, Easy to pair up. And frankly they just work. Good sound for most. Audiophiles may find them lacking in some areas, but then again if you are looking for very loud and encompassing sound, you are not looking at ear buds. I still haven't been able to run out the battery after several hours of usage. So for just about anyone these are going to be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 2 out of 5 stars

    Skips

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start with the good. Looks cool, fits in ear nice, easy to use, affordable price. Now the bad. My one major problem is after about two hours the sound in the earbuds start skipping, i dont know if its because the battery is dying fast (it did show that the buds were fully charged and when it starts skipping the voice claims i have medium battery ) or bad pairing. So i basically only get 2 hours of use before the skipping starts.I still havent figured it out. Also the sound quality isn't great (too low). If you are strapped for cash i would recommend these but if you aren't i would go in a different direction.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great value. It is comfortable on my ear and the sound is clear. Great value for the money!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent earbuds for a great price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used these earbuds now for a little over a week, I've found them to be pretty decent. I have had more than my fair share of various types of in-ear headphones and these didn't disappoint. Pros: - Good sound quality - Relatively easy to set up *see note below* - Good fit - Very small, compact little case - Quick charge Cons: - Connectivity; the set up is pretty straightforward but I kept losing connectivity and having to repeat the process - USB A Overall, compared to other earbuds for significantly more money, these JLAB in-ear headphones hold their own in a very crowded pack. I would recommend these for a budget-conscious consumer looking for decent earbuds at an unbeatable price.

    I would recommend this to a friend