Customer Ratings & Reviews
- Model:
- EBGOAIRRNVYBLK82
- |
- SKU:
- 6396185
Customer reviews
Rating 4.1 out of 5 stars with 5573 reviews
(5,573 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Sound quality sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have the volume up for everything and the call quality is horrible.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these ear buds because the sound quality was not that great.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for really cheap=Poor quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Bad purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay in the ear one is lost not durable at all
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Rated 1 out of 5 stars
Dinah review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side stop working. Waste of money to purchase this.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 1 out of 5 stars
They fall out of your ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible time keeping earplugs in your ear. Not great battery life
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey joem,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Rated 1 out of 5 stars
Left headphone not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 days of purchase left headphone doesn’t function.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 1 out of 5 stars
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look nice but couldn't hear the sound. Took them back.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Please reach to us before returning! -JLab Audio
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the price due to poor quality sound.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Rated 1 out of 5 stars
Awful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plain awful should be $5 they are that awful.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Lame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week. Waist of money and time
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these are great earbuds for the price! Sound quality is adjustable with a tap, no app needed. They stay in my ears which you would think would be a given but I’ve had other expensive brands pop out while working out. Good connectivity, good sound, not bulky, good battery life! Definitely recommend these
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Low-cost buds, but lacking in audio quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GOOD - Dirt cheap - Includes charging case - Retractable charging cable on case THE BAD - Bad audio delay - Mediocre audio quality - Only three ear tips included - Open charge case won't protect buds from dust and debris THE DETAILS The sheer simplicity of the GO Wireless buds makes a lengthy analysis and review rather unnecessary. These are pretty much WYSIWYG. No fancy audio processing or studio music quality. No miraculously long battery life. Just a very basic set of fully wireless earbuds for a very low price. And that's not a bad thing. Like most fully wireless Bluetooth earbuds, there is a noticeable delay in the audio since the buds need to first receive the audio from the source device then communicate with each other to synchronize playback between the two. It doesn't matter much when only listening to music, but when watching movies or playing games, the audio will lag behind the video. They only come with three sets of different size ear tips, whereas most other JLab products come with more, but that's part of the lower price. You do get a charging case to store them. Better, the charge case has a retractable and cleverly reversible USB-A connector, so you don't need to worry about losing it. The case is fully open and holds the buds in with magnets. The buds won't fall out if you shake the case, but will bounce out if you drop it. The open case also leaves the buds completely exposed to any dust, dirt, or water they may encounter. All in all, they're not really my cup of tea, but considering they cost barely more than a set of wired ear buds, there's not a lot to complain about.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds. They have great sound, and the charging case is perfect for recharging. I can almost get 8 hours on one charge on like 75% volume. I usually alternate earbuds. Would buy again!
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Cons mentioned:Fit
Rated 3 out of 5 stars
It's just okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound out of these is decent. It sounds a bit different than it should but I find that going between the different EQ modes makes it sound how it should. For me atleast, they do not fit securely in my ears though. I have somewhat small ears and with the smallest tip, they can fall out on their own. The left one does this a lot but I think that's because my left ear is weird. I am not a fan of the case not having a lid though. One of the ear buds falls out of the case occasionally and I don't think the light on the case ever turns off. I do appreciate the built in cable though. The touch controls though barely work. The only function that works regularly is changing the EQ modes. Turning the volume up or down doesn't work well. I often have to press multiple times for it to register me touching the sensor, causing it to bring up google assistant instead of the volume. In the end, I will be returning them for a better pair, the main reason being the fit, but if you have regular ears then I say they are just okay. Nothing fabulous. You get what you pay for.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bang For it’s buck! Easy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought, “another cheap try hard replica of better models.” That wasn’t the case. Sturdy case and strong magnets keep the buds safe and snug. The sound is actually really great. I’m not at all disappointed. For the price on the market, you cannot get better than this. I thought the usb connected to the case was going to be an issue in the long run and after much thought, consideration, and hundreds of cables to rummage through, its nice having some peace of mind knowing you can charge at all times as long as you have power.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Lightweight... good sound; great value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So a great light weight ear bud style head phone. Perfect for the workouts, outdoor usage... or where ever you need tunes while you do something. Easy to charge, Easy to pair up. And frankly they just work. Good sound for most. Audiophiles may find them lacking in some areas, but then again if you are looking for very loud and encompassing sound, you are not looking at ear buds. I still haven't been able to run out the battery after several hours of usage. So for just about anyone these are going to be perfect.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 2 out of 5 stars
Skips
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lets start with the good. Looks cool, fits in ear nice, easy to use, affordable price. Now the bad. My one major problem is after about two hours the sound in the earbuds start skipping, i dont know if its because the battery is dying fast (it did show that the buds were fully charged and when it starts skipping the voice claims i have medium battery ) or bad pairing. So i basically only get 2 hours of use before the skipping starts.I still havent figured it out. Also the sound quality isn't great (too low). If you are strapped for cash i would recommend these but if you aren't i would go in a different direction.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set.
We want to help you
#FINDYOURGO
JLab Audio
- Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are a great value. It is comfortable on my ear and the sound is clear. Great value for the money!
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Decent earbuds for a great price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having used these earbuds now for a little over a week, I've found them to be pretty decent. I have had more than my fair share of various types of in-ear headphones and these didn't disappoint. Pros: - Good sound quality - Relatively easy to set up *see note below* - Good fit - Very small, compact little case - Quick charge Cons: - Connectivity; the set up is pretty straightforward but I kept losing connectivity and having to repeat the process - USB A Overall, compared to other earbuds for significantly more money, these JLAB in-ear headphones hold their own in a very crowded pack. I would recommend these for a budget-conscious consumer looking for decent earbuds at an unbeatable price.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend





