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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
10178512
Your price for this item is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7450 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,450 reviews
  • Rated 3 out of 5 stars

    NO so good Pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the Best , but sound Good, A little heavy , pods

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 2 out of 5 stars

    Great Look, Not a Good Feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't able to properly connect to my Nintendo Switch. Instructions were also a bit confusing! Only one earbud would connect while the other wouldn't. Couldn't seem to get it to work for myself unfortunately. The quality and look of it is VERY nice and sleek, but sometimes you get what you pay for. Hopefully my niece can fix it so I gave it to her.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent when on sale. The pods are not very secure so they may pop out your ear if you are too active.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but don’t expect AirPods quality especially for this price just be greatful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a ok wireless head set for the value. Battery life is ok.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Cheers, JLab Audio Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Case Coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I expected. Nothing fancy, but works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the headphones work. Followed all the instructions, and still not working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective left earbud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these at first, but the longer I’ve had them, the more I dislike them. And the left earbud makes a staticky/crackling sound every now and then that’s really irritating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Base sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough base not good for long wear sound is so so

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connection acts crazy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a mind of their own sometimes and won't connect or either just disconnect at random times!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but cuts in and out of bluetooth connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, but cut out and then re-establish the bluetooth connection, intermittently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio cuts in and out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to. Audio cuts in and out sometimes. Other than that light and easy to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for being so cheap, not the best but definitely not the worst. What can go wrong?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these from my local bestbuy because I had recently lost my airpods and needed some wirless earbuds for work. I thought to myself $20 wont hurt to give them a shot, right? Wrong, the first pair I had the right ear bud would not connect and after following the instructions multiple times to try and get them synced nothing. I came to the conclusion that the charging case was defective and not charging when the earbud was put in the case. Okay, ill just exchange them and be on my way. Second pair left earbud didn’t work. It absolutley would not pair the case was charging it this time cause the led would go on but I believe this time the earbud was not holding a charge. This time I just had to bite the bullet and say I lost $20 on them cause they were not even worth the gas money to return them. TLDR: QC on these are garbage and its better off using the $20 to save for a better set of wirless earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly until 2 days ago the Bluetooths stopped working. Could be just a bad pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of the charging holder. No option for noise canxellation to turn off or on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight just wish the sound was better, but they were cheap enough

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible sound quality:(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay for a quick fix. I bought these on sale. That’s the only way I could recommend these:( they do cancel some noise out because of how far they go in the ear. If you take them out, they don’t stop playing. It defeats the wireless purpose. I go them on sale for $14. Only way I could recommend these. They have TERRIBLE sound quality:(

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay. They easily come out of the case and ear. I gave them to my 9 year old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner.

    I would recommend this to a friend