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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
10178512
Your price for this item is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7451 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,451 reviews
  • Rated 2 out of 5 stars

    Cheap earbud didn’t last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a cheaply made item didn’t last very long. My son used it for a few weeks but then went to garbage.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    headphonesin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best headphones ive ever gotten. They lose charge pretty quickly and keep popping out of my ears, i got on black friday so they were super cheap but had i paid full price i would have taken them right back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Looks good but the build out for larger ear lobs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They too hard to connect to Apple. Device . Hard to keep in your ears. Ready to be lost

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Best Buy Employee

    Rated 2 out of 5 stars

    Okay

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable in ear. Disconnects easily and sound quality is not great. Affordable though and nice color

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Hard to grab earplugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light, clear, and easy to carry. The only downside is that it’s so hard to get it out of the case. It’s small and very smooth that I can’t grab.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 4 out of 5 stars

    Great gift and price is affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my neice as part of her Christmas present. She loves them. She started using it right after she unwrapped. Its a great gift if your on a budget.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, not good audio. I don’t like them at all. Cheap item.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 5 out of 5 stars

    Better Than What I Had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get these on sale during Black Friday and they haven't disappointed. I'm able to use them when I work out, ride my bike, etc. They also have a great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok at best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently priced for what they are. Very basic and bulky, but useful. I got a pair for my daughter and one for my mom, for their minimal needs these are fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pass on this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as good as a $5 set from Five Below. It was not as expected

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Why waste the planet with junk.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for being really cheap. 1 star for being able to produce sounds. There is no other good things about this pair of headphones to mention. I would not recommend anyone to buy this for themselves.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Affordable and yet still solid quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. The charge on the buds could be better, but the case allows for multiple recharges so that complaint is virtually mitigated. Good quality buds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift for my daughter, the sound quality was great but she kept experiencing connectivity issues. We can't swap them out because it's after 30 days. Waste of money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Battery went bad fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month the battery wouldn’t fully charge and I could only get an hour use. That’s including putting back into the case. Won’t purchase any more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    THE SOUND IS NOT GOOD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY'RE BETTER THAN NOTHING, BUT EVEN AT $20 THEY ARE TOO EXPENSIVE.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont work as expected, audio quality is really bas as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud WILL NOT work. Followed "Troubleshooting" per the directions in box and online. I am tech support at work so this was not a user error. Neither options worked; Right side worked fine but left earbud would not respond or synch with the right. Tapping 7 times was impossible since the earbud could not keep a sustained connection to the case either. Waisted hours of my life of these...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average of Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty terrible audio quality, but you dont buy it for that. Needed a quick pair to replace a lost set until I could get something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inefficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a month, then one stopped working, and now the other one has very low volume.”

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for work environment made very cheap and sound diminishes over time

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv