Customer Ratings & Reviews
- Model:
- EBGAIRPOPRROS124
- |
- SKU:
- 10178512
Customer reviews
Rating 4.5 out of 5 stars with 7451 reviews
(7,451 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
JLab wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these…one ear wouldn’t connect. I tried to watch a few YouTube videos but to no avail I had to return them to the store for another brand.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Surprised. Charge didn't hold.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product but didn't open for few months. Once opened it didn't work out of box. Charge did not hold at all.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some battery issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass could be better. Didn't like the audio for the phone. Kinda wish I spent a litte more for better quality.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. The person who you be on the called won’t hear you when you talking to them.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Rated 1 out of 5 stars
Very Disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! Only worked a few hours at first then only left or right channel. Now does not connect. I would never recommend the JLab-GO Air POP Wireless Headphones.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Dissatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This make my third pair and each time one. The right ear doesn't work. I am very disappointed in this brand.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
I wish they worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately tried to connect these with my device, and it didn’t work. Well one didn’t work at all and the other sounded as if it was under water.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 3 out of 5 stars
JLab Earbuds - Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good for the price of the earbuds. The earbuds fall out of my ear easily & plastic feels rough inside of my ear.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Reconsider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because the sound is good, but they won’t stay in my ear.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
JLAB GO Air POP Headphone - Waste of Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, the right headphone stopped working. I tried every troubleshooting option, watching videos on YouTube, etc. but could not get it to work/pair.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT WORTH IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud stopped working 3 weeks after I bought them.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Basic Buds.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. NO TILE ON THESE. Just earbuds that you'll lose. Or better, lose one and be annoyed.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
Not what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to charge; not friendly use. Has never been used. Can’t change
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
JLab GoAirPop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Were gifted to me; however, due to me being in an accident, I just opened today. One of the ear pieces does not work. According to Bestbuy policy, I can’t return.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Julio,
We're sorry to hear about the accident and that one of your earbuds is not working properly. We've got you covered under a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com)or give us a call (405-445-7219) so we can discuss how to get them replaced.
Thanks,
JLab Audio Customer Support
Rated 1 out of 5 stars
Lousy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to get in your ear, even getting it out the case is a struggle
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only the left worked I took them back, I have the black ones now and will review in a week or so
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 1 out of 5 stars
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These aren’t like what they seem. I got them because I they the cushions were going to be soft, but they ended up hurting my ears.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for three weeks and then it started to make noise and fail
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help. Please email us at support@jlab.com.
Rated 1 out of 5 stars
Disappointed Earbuds Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the earbuds were okay. The earbuds wouldn't stay in my ears. After a week from when I purchased them, they stopped working.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One bud would not work after I bought it and wasn't allowed to return with the receipt.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB







