Customer Ratings & Reviews
- Model:
- EBGAIRPOPRROS124
- SKU:
- 10178512
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this really needs noise ANC. It is almost impossible to use it in public places
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible.
I dont recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side stopped charging within 3 weeks of purchasing.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like them at all. The sound is awful. I'm going to stick with the same ones that I get all the time from Best Buy.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
DOA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Was told to return them. So I did and got something better.
No, I would not recommend this to a friendPlease dont purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Do not purchase this item. When listening to music its literally sound out of one ear, voices out the other earbud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge properly, it's a waste of money. Lost receipt so unable to return
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Came with Defect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product it is not working, one side of the phone is broken.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Less than 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in July and less than 4 months they no longer work. You get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Mara, sorry these have troubled you. We'd love to get you a free replacement under warranty! Reach out to support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
- Lourdes #TeamJLAB
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these pods are horrible, they always stop charging you can't get them to work. I've bought back several pair
No, I would not recommend this to a friendBulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are bulky. They fit in the ear but sit on the outside as well. They are also hard to get in and out of case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Jodie, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
I wouldn’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for a couple of weeks. Now they only last ~30 minutes on a full charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
One ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a disappointment...The esr buds was charged only to discover only the left one worked.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
too complex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can'r get them to connect to TV with blue tooth device
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Richard, when you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we can walk you through the process of pairing. With love from the Lab!
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to target same headphones and better return policy window, most of the items are defective.
No, I would not recommend this to a friendColor not white.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but they not white they are more.like lite purple.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback.
2 months lifespan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one earpiece stopped working after two months. best buy only has a 2 week return window. sucks for me
No, I would not recommend this to a friendTrashy earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds stop working after the return time was up I hate these earbuds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry these have troubled you. Please reach out to support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We'd like to help you fix this issue.
- Lourdes #TeamJLAB
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, got the product and had to promptly return to because only one ear would connect
No, I would not recommend this to a friendEarbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out when talking. Not a good earbud. Do not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Junk Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped charging a few months after purchasing. I wouldn't recomend these earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.