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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
10178512
Your price for this item is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7452 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 7,452 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stop working ĝjbbbbbnjjnnmmmmmmmmmmmmmmmn

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Left ear bud is not working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud is not working. tried all options provided, but still no luck. Disappointed

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're so sorry to hear that you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.

      With love from the Lab,
      JLab Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these but they're awful. The sound is almost non existent. I had to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the earbuds worked. Purchased as a Christmas gift, couldn't return as packaging was destroyed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Airbuds pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Used once and it never work agai. Try to returned it but no response

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not the best doesnt play loud enough for me i use it once in a while

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback! jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only work for two weeks, refused to change and I can not return it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about the product you received. Please contact us at support@jlabaudio.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    jlap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have little ears this is not for you they are very big and they hurt my ears

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of having them, they stopped charging.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these roughly 45 days ago and the left earbud has gone out already . DO NOT PURCHASE!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the worst brand ever goes in and out frequently

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,
      It sounds like you may be experiencing internal signal issues with the product. We can certainly replace that unit under warranty. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheap price cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side did not work since first second I used it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible when talking on the phone and they barely stay in your ear

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These totally suck I can’t even use them cause they never stay in my ears and won’t stay charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order months in advance if you need them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes several weeks to ship… its been 2 weeks and item has yet to leave the store

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Tray

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were horrible! I couldn’t hear and they kept falling out my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nope to heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    As bad as the Tozo 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earpieces like the Tozo 6 work for a couple of week, after that they belong to tue garbage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not the best. I lost mine so I am here to buy more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return twice. One of the earbuds didn’t work for both so I gave up.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv