Customer Ratings & Reviews
- Model:
- EBGAIRPOPRROS124
- SKU:
- 10178512
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
NOT Good product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds broken! I used earplugs after charging 2-3 timew with my cell phone; now the right does not work, no blue light flashing or solid to state its charged. The left works (audio and turns down sound) but I need the right to turn up the volume. I tried testing and resetting as instructions states, no luck! And when you bend down, most likely the buds fall out, inspite of selecting 'correct' size end. My $20 spent is lost, do not buy this product!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
not very good ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took forever to.get them to connect to my phone doesnt have a very long battery life and takes forever to charge them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things sound tiny. No base response to speak of whatever. Aren’t worth the cost of shipping or driving to return them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
My view
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t fully charge after having them for a month, not good!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Nothing but problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One ear bud will play music only, depending on which one you take out of the case first. Its extremely frustrating that only one or the other works but not both like it should be. Hopefully i can return this item or switch out with a new one. It shouldnt be this hard to find actual working ear buds that dont cost an arm and a leg.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Worst earbuds I ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from playing audio all the time, like multiple times a use, it becomes almost unusable. Then when you try and reconnect them, you need to place them back in the case and then take them out again or they wont reconnect
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
It doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it was the cheapest one I could find. It did work for like about 2 weeks and then it stopped working. I tried customer service but was trash btw. I tried resetting the device but didn't work either.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
charge usb C
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not usb a like the image show return it buy another one same thing
No, I would not recommend this to a friendExcellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life good sound worth the money for sure
I would recommend this to a friendNo charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in December 2022, everything worked fine until two months ago, it only charges the right one. I thought I was connecting it wrong, but after checking it, it does not have a good magnetic contact to charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry to hear about the product you received. Please email us at support@jlab.com, and we'd be happy to help out.
Mrs. Gramma
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get out of the container! Sorry I bought them!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very poor. They sound shallow, and filled with treble... like an old clock radio. I didn't expect much for the price, but the sound quality is unacceptable, and makes these earbuds unusable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Didnt last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud stopped working after a few weeks. Also, there was never finger grips to put on the earbuds like ive seen onother brands. WIthout any finger hold they're too smooth of edges so they slip out of my fingers easily.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Randomly calls people
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones i have ever owned. When you tap to pause music it instead calls a random number from your contact list. They took way too long to pair to a bluetooth device.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Cheap construction.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life fell to a third of original capacity within a month. Each earbud had a speaker grille located inside which dissolved and fell out due to cheap adhesive.
No, I would not recommend this to a friendNot a good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds didn't work out of the box. I did everything they said to do in the instructions and only the left earbud would work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry these have troubled you. We'd love to help you out with our 2 warranty :)
Reach out to support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the quality of the sound. My ears are kind of small so they do slip out of my ear from time to time.
I would recommend this to a friendEarbud stopped working after 2-3 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left Earbud stopped working out of nowhere and when I put them in my ear and push to the side of my ear the sound comes back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Unable to Pair.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud doesn't even pair. I tried to troubleshoot, but it doesn't even light up blue four times as indicated. So I'm returning them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB