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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
10178512
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7605 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 7,605 reviews
  • Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, especially for the price. Noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speakers for the price. They keep a good charge as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent affordable wireless earbuds! I'm enjoying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, it works well. the only downside is that someone next to you can hear what you listening to depending on how loud you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J Lab Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Comfortable in ears. Loved the quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too hard to get it out from nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard for me to pick it out from the nest of in-Ear phones which were bought three weeks ago and I’ve been trying to learn how to pick it out. My body weighs 140 LB for 5’4” high. So I don’t think that my fingers are too thick for doing that.right now I use a loop weaved by thread and wear it to my in-ear phones before putting it into nest. It’s easy to put it out by this way.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between microphone barely picking up my voice and disconnection/battery issues on almost every pair I had (the one thay did work as long as i had them suffered the fate of water damage), I just don't think the quality control on this product is that good. For heavy users, invest in something more than this for longevity and features.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv

  • Rated 2 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Touch Controls Make Me Wanna Bash My Head In

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls are SO ANNOYING, I can't stand them. There needs to be a way to turn them off. I try to listen to music while I'm working in the rain and my songs just skip nonstop! I try to adjust them and the volume changes, or the mode switches. If I want to change my music or the volume, I'll do it on my phone not the confusing annoying touch controls. There's already a very easy way to do these things, absolutely no reason for touch controls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in December 2022, everything worked fine until two months ago, it only charges the right one. I thought I was connecting it wrong, but after checking it, it does not have a good magnetic contact to charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry to hear about the product you received. Please email us at support@jlab.com, and we'd be happy to help out. jlabaudio-conv

  • Rated 3 out of 5 stars

    Nice for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def not as good as my AirPods, but the price was right and they’re good backups.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buds Failed , wasted a lot of time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience. Purchased while traveling. Spent entire day trying to charge. Failed to charge. Left chsrging for 12 hours, still wouldnt charge. Customer service was no help. Sent my bank statement and they refused to refund or exchange unless I sent them a picture of destroyed buds I already threw away. Poor quality control, big hassle for service. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the quality of the sound. My ears are kind of small so they do slip out of my ear from time to time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Only works on 1 device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these and they only worked on 1 device. To have it work on another device I needed to have my device (iPhone) forget device and installed it to my mac mini and have to do the same thing. The other one was for a family member and it was the same thing for them as well. These JLab Go Air Pop's aren't dual connect that they say it is in their website.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    NOT Good product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds broken! I used earplugs after charging 2-3 timew with my cell phone; now the right does not work, no blue light flashing or solid to state its charged. The left works (audio and turns down sound) but I need the right to turn up the volume. I tried testing and resetting as instructions states, no luck! And when you bend down, most likely the buds fall out, inspite of selecting 'correct' size end. My $20 spent is lost, do not buy this product!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    2 month review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont stay in ear to well also if i leave off for a week sometimes they need to be charged up again afrer 2 months

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does not charge my buds Good sound but never got them to charge out of the box

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    not very good ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took forever to.get them to connect to my phone doesnt have a very long battery life and takes forever to charge them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    My view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv