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Customer Ratings & Reviews

Model:
EBGAIRPOPRSLT124
SKU:
10178515
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7575 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,575 of 7,575 reviews
  • Rated 1 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor. They sound shallow, and filled with treble... like an old clock radio. I didn't expect much for the price, but the sound quality is unacceptable, and makes these earbuds unusable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Didnt last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud stopped working after a few weeks. Also, there was never finger grips to put on the earbuds like ive seen onother brands. WIthout any finger hold they're too smooth of edges so they slip out of my fingers easily.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Randomly calls people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones i have ever owned. When you tap to pause music it instead calls a random number from your contact list. They took way too long to pair to a bluetooth device.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheap construction.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life fell to a third of original capacity within a month. Each earbud had a speaker grille located inside which dissolved and fell out due to cheap adhesive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds didn't work out of the box. I did everything they said to do in the instructions and only the left earbud would work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry these have troubled you. We'd love to help you out with our 2 warranty :)
      Reach out to support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST jlabaudio-conv

  • Rated 1 out of 5 stars

    Earbud stopped working after 2-3 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left Earbud stopped working out of nowhere and when I put them in my ear and push to the side of my ear the sound comes back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Unable to Pair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud doesn't even pair. I tried to troubleshoot, but it doesn't even light up blue four times as indicated. So I'm returning them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality. Cheap sound. Sounds like an echo. Not worth any penny spent on these. Equivalent to a purchase you can make in dollar tree store.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    I don’t like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and I don’t like the color and is hard to take out from the case .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds were defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud didnt work. I will never buy this brand again!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about the earbuds you received. Please contact us at support@jlabaudio.com, and we will help you get a new pair. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money ... trash ! 1 bud stopped working within a 3 days of purchase..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side wouldn't work...returned them. Return process was pleasant.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst 20$ i spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the die under 30 minutes si be careful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    get jlabs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk i took these back and got jlabs..right chan in and out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap don’t waist ur money I returned them ……………………

    No, I would not recommend this to a friend