Customer Ratings & Reviews

This product has quality sound, but picks up background noise

Bad experience. Purchased while traveling. Spent entire day trying to charge. Failed to charge. Left chsrging for 12 hours, still wouldnt charge. Customer service was no help. Sent my bank statement and they refused to refund or exchange unless I sent them a picture of destroyed buds I already threw away. Poor quality control, big hassle for service. Do not recommend.

I got 2 of these and they only worked on 1 device. To have it work on another device I needed to have my device (iPhone) forget device and installed it to my mac mini and have to do the same thing. The other one was for a family member and it was the same thing for them as well. These JLab Go Air Pop's aren't dual connect that they say it is in their website.

dont stay in ear to well also if i leave off for a week sometimes they need to be charged up again afrer 2 months

The earbuds broken! I used earplugs after charging 2-3 timew with my cell phone; now the right does not work, no blue light flashing or solid to state its charged. The left works (audio and turns down sound) but I need the right to turn up the volume. I tried testing and resetting as instructions states, no luck! And when you bend down, most likely the buds fall out, inspite of selecting 'correct' size end. My $20 spent is lost, do not buy this product!

took forever to.get them to connect to my phone doesnt have a very long battery life and takes forever to charge them

These things sound tiny. No base response to speak of whatever. Aren’t worth the cost of shipping or driving to return them

The material is kinda bad , the volume buttons don't work well sync problems..too small on ear's

Won’t fully charge after having them for a month, not good!

One ear bud will play music only, depending on which one you take out of the case first. Its extremely frustrating that only one or the other works but not both like it should be. Hopefully i can return this item or switch out with a new one. It shouldnt be this hard to find actual working ear buds that dont cost an arm and a leg.

Disconnects from playing audio all the time, like multiple times a use, it becomes almost unusable. Then when you try and reconnect them, you need to place them back in the case and then take them out again or they wont reconnect

I bought it because it was the cheapest one I could find. It did work for like about 2 weeks and then it stopped working. I tried customer service but was trash btw. I tried resetting the device but didn't work either.

Great battery life good sound worth the money for sure

Not usb a like the image show return it buy another one same thing

I bought it in December 2022, everything worked fine until two months ago, it only charges the right one. I thought I was connecting it wrong, but after checking it, it does not have a good magnetic contact to charge.

Very difficult to get out of the container! Sorry I bought them!!

Sound quality is very poor. They sound shallow, and filled with treble... like an old clock radio. I didn't expect much for the price, but the sound quality is unacceptable, and makes these earbuds unusable.

One earbud stopped working after a few weeks. Also, there was never finger grips to put on the earbuds like ive seen onother brands. WIthout any finger hold they're too smooth of edges so they slip out of my fingers easily.

These are the worst headphones i have ever owned. When you tap to pause music it instead calls a random number from your contact list. They took way too long to pair to a bluetooth device.

Battery life fell to a third of original capacity within a month. Each earbud had a speaker grille located inside which dissolved and fell out due to cheap adhesive.