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Customer Ratings & Reviews

Model:
EBGAIRPOPRTEL124
SKU:
10178517
$24.99

Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 9,595 reviews
  • Rated 2 out of 5 stars

    The right earbud stopped working after two month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Light Blue JLab GO Air POP earbuds from Best Buy on October 22, 2025. The right earbud stopped working on December 28, 2025. This issue occurred during normal use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set of wireless headphones. Served purpose for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fine nice looking, nice quality l love the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality a lot of bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clear sound when in use. I just can't get use to having the bud in my ear. Around the ear is better for me, I'm old school I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the built in charging cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little ear buds I scored for a Christmas present. The choose these because of past reviews saying that they fit well for small ears. My 11 year old daughter says these fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    quality you can't beat at this price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several wireless earbuds including the higher priced model of these JLAB earbuds. For the price there isn't another pair that can top these earbuds. Good quality sound with very good bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavenly Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the headphones/ear buds on a recent flight in order to watch movies. There worked great. My wife also uses hers around the house while working with her plants.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    budz

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap and decent quality for the price. charges quick and has decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound quality. Def recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Overall Audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio for the amount of money that you are spending. You should keep in mind that these don’t get particularly loud, however for the price you get pretty good overall audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy for price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit good. Battery lasts long enough. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad for the sound bought these as a backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUALITY Wireless music on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of ear buds for under twenty bucks. Doesn’t have a lot of bass and can irritate ears if worn for long periods of time but overall I’m very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Sounds best on bass setting EQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not bad. They just don't have the same volume as the over the ear wireless noise canceling ear phones that I'm currently using...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product just like it was described. I will love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good earbuds for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. Just wish the Audio quality was better/louder and that they didn’t fall out of my dang ears so quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Unfit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will not stay in your ear!!! Constantly falling out. Sound is great but can’t get them to stay in.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    cuts out every 3 seconds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on April 17th. It was inexpensive so it not being the best sound quality didn't surprise me, nor it being a bit quiet even when volume is cranked to the max. however, it is now cutting out. It plays for 3 seconds and then skips for about 0.5 seconds. Unfortunately, I actually bought a 2nd pair which I gifted. I hope that one isn't having the same issues.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello andrew,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 4 out of 5 stars

    At work using ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds work great for use at work listening to a study on zoom in the morning. I only use one ear bud and am able to still listen ,multi task at work

    I would recommend this to a friend