Customer Ratings & Reviews
- Model:
- EBGAIRPOPRTEL124
- |
- SKU:
- 10178517
Customer reviews
Rating 4.3 out of 5 stars with 9595 reviews
(9,595 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
The right earbud stopped working after two month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Light Blue JLab GO Air POP earbuds from Best Buy on October 22, 2025. The right earbud stopped working on December 28, 2025. This issue occurred during normal use.
This review is from JLab - GO Air POP True Wireless Earbuds - Light Blue
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set of wireless headphones. Served purpose for work.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fine nice looking, nice quality l love the price
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound quality a lot of bang for your buck
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and clear sound when in use. I just can't get use to having the bud in my ear. Around the ear is better for me, I'm old school I guess.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Like the built in charging cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little ear buds I scored for a Christmas present. The choose these because of past reviews saying that they fit well for small ears. My 11 year old daughter says these fit perfect.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
quality you can't beat at this price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several wireless earbuds including the higher priced model of these JLAB earbuds. For the price there isn't another pair that can top these earbuds. Good quality sound with very good bass.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend Rated 5 out of 5 stars
Heavenly Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used the headphones/ear buds on a recent flight in order to watch movies. There worked great. My wife also uses hers around the house while working with her plants.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
budz
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap and decent quality for the price. charges quick and has decent battery life.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great sound quality. Def recommend
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend Rated 4 out of 5 stars
Great Overall Audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio for the amount of money that you are spending. You should keep in mind that these don’t get particularly loud, however for the price you get pretty good overall audio quality.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great buy for price range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit good. Battery lasts long enough. No complaints!
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad for the sound bought these as a backup
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend Rated 4 out of 5 stars
QUALITY Wireless music on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of ear buds for under twenty bucks. Doesn’t have a lot of bass and can irritate ears if worn for long periods of time but overall I’m very satisfied
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Sounds best on bass setting EQ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There not bad. They just don't have the same volume as the over the ear wireless noise canceling ear phones that I'm currently using...
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Lovely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product just like it was described. I will love it
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend Rated 3 out of 5 stars
Good earbuds for price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Easy to set up. Just wish the Audio quality was better/louder and that they didn’t fall out of my dang ears so quickly!
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Unfit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will not stay in your ear!!! Constantly falling out. Sound is great but can’t get them to stay in.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
- Cons mentioned:Volume
Rated 1 out of 5 stars
cuts out every 3 seconds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on April 17th. It was inexpensive so it not being the best sound quality didn't surprise me, nor it being a bit quiet even when volume is cranked to the max. however, it is now cutting out. It plays for 3 seconds and then skips for about 0.5 seconds. Unfortunately, I actually bought a 2nd pair which I gifted. I hope that one isn't having the same issues.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello andrew,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 4 out of 5 stars
At work using ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work great for use at work listening to a study on zoom in the morning. I only use one ear bud and am able to still listen ,multi task at work
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend







