Customer Ratings & Reviews

This product left and right earbuds seems to have syncing issue when there is changes or different sounds output occurring at once like it's having trouble determining which sides of the earbuds the sound should be sent to. So if you listening to fast music or fast motion with different background sounds coming at the same time then you will or maybe disappointed with the purchase. Other than that, sound is sometimes good and bad I guess depending on the sound quality of audio or video source. So therefore, this earbud maybe suitable for watching regular movies or for audio chatting only purpose.

Daughter likes these but I am having to buy a 3rd pair due to them having different problems

Can't seem to navigate the volume increase/decrease buttons, and getting them out of the charger has been an issue - using tweezers to pull the first one out then I have room to pull out the left one.

They get two stars because they work. The sound is the worst I've experienced in a set of headphones. My wife has the higher end version of JLab offerings and they are fine, but these sound noticeably worse, terrible even. Spend the extra $10 and get something else.

Reasonably priced earbuds that have been great. I love the color and havent needed to charge in the last 2 months with regular use.

Good sound, small complaint is connecting them for the first time you may have to re-do it due to one ear bud not syncing the 1st time.

Sound is ok, but not great. Outside gets in for sure whether so called ANC is on or off. Of course “off” is for listening to outside but “on” can still hear outside …. ANC IS A *little* more isolated. Biggest problem is that they just keep falling out. Absolutely no security as I am listening and always wondering when they will fall out AGAIN. Returned and got (at long last) over the ear SONYs.

They were ok i just had a hard time getting them out of the case and they wouldnt stay in my ears they kept falling out

2nd pair now; generally good overall but folks keep telling me that they can't hear me too well on phone calls.

Just bought less than a month ago and the right eat bud stopped working. Very disappointed with the jlab.

I was out in of town and forgot my apple ear pods. so I picked these up. They got the job done and was able to listen to a lecture. I gave them away when I got back home.

Decent ear buds good for work but still very basic and not convenient. You get what you pay for here but nonetheless they do the job

Charger Cable is attached to the case and it is about 2 inches long, how can one charge this thing with 2” of cable? Unless you use a laptop to charge it, it is impractical anywhere else to charge.

I like these earbuds when I first got them 3 months ago -pretty comfortable, easy to charge, decent case. Not very good for working out or walking though because they can fall out. Also must be completely removed to have a conversation in person so I didn't wear them that often. Less than 1 hour a week even average. Now I've had them for only 3 months have used them probably 10 to 12 times, and the left earpiece does not work at all. Just outside my 90-day return. I am not satisfied at all

Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.

Not that much good. Sound is not clear. After connecting sound automatically decreasing.so i don't like it that much

Gets the job done but nothing spectacular. Headphones lose charging power over time. I constantly have a low battery after hours of charging.Connection range is very limited.

Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.

Never purchasing anything from Best Buy again. Purchased these earbuds and the 2 year protection plan. One of the earbuds was run over and damaged and I was told by the manager Joe at Best Buy on 71st and 169 in Tulsa,OK that even though it's 2 YEAR ACCIDENTAL COVERAGE they will not replace my earbuds without the broken earbud that was crushed TO PIECES. WORST CUSTOMER SERVICE EVER AND THE PROTECTION PLAN IS A RIP OFF BECAUSE THEY ONLY HELP WHO THEY WANT AND THEMSELVES. No longer a customer and my family will also halt consumption from this company.

They are alright quality good. Just not happy because they keep falling out of my ears. Next pair I get will hook over the ears