Customer Ratings & Reviews
- Model:
- EBGAIRPOPRTEL124
- SKU:
- 10178517
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.
This summary was generated by AI based on customer reviews.
JLab - GO Air POP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok Does not keep a charge for to long a period I am a little concerned over that.
I would recommend this to a friend- Pros mentioned:Sound quality
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are great quality. I expected the quality to match the price but i was pleasantly surprised.
I would recommend this to a friend Would not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough to listen to content I suppose. Whenever I talk on the phone with both earbuds in people have a hard time hearing me for some reason.
No, I would not recommend this to a friendThese are okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work okay but I can't tap them to answer a call and they are a little difficult to get out of the case.
No, I would not recommend this to a friendJ Lab Go Air is not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially everything was good but I can not able write or say anything good about the earphone. Actually it's not working
No, I would not recommend this to a friendalright
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well enough for walking and running purposes, but the case sometimes falls open and then phone auto connects.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback, and we're sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
One earbud is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked these headphones seem to have great face now to notice that the right earbud was at about 25% volume. Just outside the 30 day return window.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great.. it was a for a gift exchange and shortly after I heard that they stopped working
I would recommend this to a friendGOOD BACK UP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOESNT FIT IN MY EYE. STAYS CHARGED LONG BUT EASILY HANGS UP ON CALLS
No, I would not recommend this to a friendNot a great product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these wireless earbuds for my new S21 because the new phone requires wireless ear buds orvan adapter to use my old plug in type. I do not really like them. They are very tiny to handle. They dondit into the case easily but hard to remove. You must tap eachvear but for the various functions. It's not easy to remember which ear dies what. I thing a different style would be more suited for my taste. I'll probably buy the adapter and use my old Samsung earbuds that connect to the phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Good for a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. I love the bass and clarity, much more than I expected at this price. The battery life was amazing in the beginning, buy it lasts hardly an hour after an ear. Even after charging for a full day, it says battery: medium when I plug in my ears. Now I don't use it to watch movies because it won't last till the end.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry you're experiencing this issue, we're here to help!
For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST
- Pros mentioned:Battery life
Great battery life....
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have great battery life, the sound is serviceable but they fall out of my ears too easily.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Scott, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I'd suggest to exchange for a product with hooks for a more secure fit to prevent the buds from failing out. We look forward to speaking with you!
#TeamJLAB
- Pros mentioned:Battery life
Awesome earbud!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been almost a year since i got it. Still working strong. It beats my 3 other expensive earbuds..
I would recommend this to a friend - Pros mentioned:Battery life
They’re ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery, but I could barely hear out of them.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Different than I wanted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging cord is very short, built into case so you can't use any other. Wated to use these for sleep. Not that soft.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id say they are just OK, the connection stops in the middle of a good song, next time ill spend a little more money for better quality....
No, I would not recommend this to a friendGood but not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand, but these were not their best effort for value earbuds. These have a problem staying connected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback. Please email us at support@jlab.com, and we'd be happy to help.
So-So
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not too bad. It worked well for a while, but then the sound quality got bad.
No, I would not recommend this to a friend- Cons mentioned:Volume
Not good at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for these like base trouble and everything in between. They don't get loud. You have to turn it up 3/4 full just to hear that at a low level
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We would love to help provide some troubleshooting tips or assist in processing a warranty claim. Please reach out to us at support@jlab.com
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful sound quality. The sound sounds so muffled.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.