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Customer Ratings & Reviews

Model:
EBGAIRPOPRTEL124
SKU:
10178517
$24.99

Customer reviews

Rating 4.5 out of 5 stars with 7595 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 7,595 reviews
  • Rated 1 out of 5 stars

    Bad quality earpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad connectivity. It does not play clearly and smoothly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good sound quality but it keeps falling out my ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in one of the earbuds goes out occasionally. Can be very annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent when on sale. The pods are not very secure so they may pop out your ear if you are too active.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Pairing at the same time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds November 2024 they worked fine until this week, the first week of May 2025, 6 months in and I can’t get both earbuds to pair at the same time. I have tried every Troubleshoot step advised and they still aren’t pairing at the same time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a ok wireless head set for the value. Battery life is ok.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Cheers, JLab Audio Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality only one flaw hard to answer calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Does not hold power and shuts off after 30 mins.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold power and shuts off automatically after 30 mins. When i out it back in case it will charge and say battery full but would switch off in about 10-15 mins. Sound quality is decent for the price but no good it wont hold power even for a evening walk.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      we are sorry to hear you ran into some issues with our product. Feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you! jlabaudio-conv

  • Rated 3 out of 5 stars

    Connection acts crazy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a mind of their own sometimes and won't connect or either just disconnect at random times!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the headphones work. Followed all the instructions, and still not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ears phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good.i like it..............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but cuts in and out of bluetooth connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, but cut out and then re-establish the bluetooth connection, intermittently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me these are the worst headphones i have ever put in my ears. Cause a good bit of pain. For some people these are probably perfect but for me they hurt my ears. I have only found one set of earbuds that dont hurt my ears and They are no longer made and the current replacement model is very expensive compared to the price i paid years ago. I hoped these would work for now but within 10 minutes my ears hurt. I even tried different rubber tips but it didn't help. If basic earbuds work for you these should work for you but they dont for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Audio cuts in and out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to. Audio cuts in and out sometimes. Other than that light and easy to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these from my local bestbuy because I had recently lost my airpods and needed some wirless earbuds for work. I thought to myself $20 wont hurt to give them a shot, right? Wrong, the first pair I had the right ear bud would not connect and after following the instructions multiple times to try and get them synced nothing. I came to the conclusion that the charging case was defective and not charging when the earbud was put in the case. Okay, ill just exchange them and be on my way. Second pair left earbud didn’t work. It absolutley would not pair the case was charging it this time cause the led would go on but I believe this time the earbud was not holding a charge. This time I just had to bite the bullet and say I lost $20 on them cause they were not even worth the gas money to return them. TLDR: QC on these are garbage and its better off using the $20 to save for a better set of wirless earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NO so good Pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the Best , but sound Good, A little heavy , pods

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 3 out of 5 stars

    Case Coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I expected. Nothing fancy, but works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly until 2 days ago the Bluetooths stopped working. Could be just a bad pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of the charging holder. No option for noise canxellation to turn off or on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Base sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough base not good for long wear sound is so so

    No, I would not recommend this to a friend