Customer Ratings & Reviews
- Model:
- EBGAIRPOPRTEL124
- |
- SKU:
- 10178517
Customer reviews
Rating 4.5 out of 5 stars with 7615 reviews
(7,615 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for price .. easy to charge.. not so great quality
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 1 out of 5 stars
Do not buy these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had these 5 months and they don't charge well and they don't connect at the same time. Most of the time I can only get a single earbud to connect. Definitely a disappointing purchase and would not recommend.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Allergic reaction
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an allergic reaction in my ears from these earbuds. Never had this problem before not even if they’re from Dollar Tree!!!! The earbud silicone made my ears itch and raw. I had dry patches in my ear canals for months before they’d healed. I even tried it with out the silicone and still had an allergic reaction. My son did too, but my daughter (who has eczema) didn’t. So they work fine for her…that’s the ONLY reason I put 1 star.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Rated 3 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like xxxxxxxxxxxxxxxxxvvvvxccccvvvvvvvvvv
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice price for this quality for the price is ok
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 4 out of 5 stars
Good brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend purchased these for work, first pair one headphone never worked. She took them back and exchanged them for the same ones. She loves them. They isolate sound. Well. 5 stars if she didnt have to take them back
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 1 out of 5 stars
Bad quality earpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad connectivity. It does not play clearly and smoothly.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Price is fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same again. Nothing to be complaining about this buds.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to charge, not good quality .. but great price
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two problems with this product. They continuously fall out of my ears, even after I changed the size and, it will stop picking up sound, even if it's fully charged.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 3 out of 5 stars
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad for the price I got it at. Thank you.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
JLab - GO Air Pop Wireless Ear Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging case apparently does not provide a solid magnetic connection to the buds for charging purposes and they routinely will auto-connect back to my phone even though they're in the storage case.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear that. Please email us at support@jlabaudio.com, and we'd be happy to help.
Rated 2 out of 5 stars
Wouldn’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a great earbuds keeps falling off and sound quality is close to nil
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Our Bluetooth products come with a 2-year warranty! If you believe your product is defective, feel free to reach out to our customer service department to begin a claim. support@jlab.com
Rated 2 out of 5 stars
mid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money, very low quality but they do play sound and are blue tooth so if you don't have a lot of cash they'll do fine.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 2 out of 5 stars
returned, but my review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was about the quality expected. i switched to the smallest plug and they still just kept falling out my ear. i dont usually have that issue. after the 5th that i didnt expect i was done. B- on the sound. u hear the heavy bass its trying to make.
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Charging
Rated 1 out of 5 stars
poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this EarPods and I have used for less than a week and one of the earphones does not charge, terrible product, I will take it back to the store for replacement or to get my money back
This review is from JLab - GO Air POP True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 2 out of 5 stars
Go Air Pop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fine but the earbuds keep disconnecting from my phone, very annoying. I have reset them as stated in the directions and will see how long it works this time.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 2 out of 5 stars
Cheap ear buds but have issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good earphones but within a year the right one stopped working out of nowhere. And I use them about 3 times a week
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
- Pros mentioned:Battery life
Rated 1 out of 5 stars
Get a different color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black pair and green pair work just fine. This one does not. The left earbud would never charge. My other pairs the battery will last for days, this one would not.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Nicci, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Rated 2 out of 5 stars
Not worth the cash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. When I speak I get more huh what you say again? No one can hardly hear me because they can hear all the surroundings.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.







