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Customer Ratings & Reviews

Model:
EBGAIRPOPRTEL124
SKU:
10178517
$21.24
Save $3.75
The comparable value is $24.99
Deal ends in 1:52:22

Customer reviews

Rating 4.5 out of 5 stars with 7615 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 7,615 reviews
  • Rated 2 out of 5 stars

    Okay buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are difficult to operate. The taps are not confirmed so who knows what the buds will do. Supposed to be able to use just one ear bud. Not what I experienced. Again the tap. Even at free I would not have these buds. Far too difficult to navigate.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Hard to get out of case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item. I can’t get it out off the case Was driving me crazy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Nice but difficult to get out of the case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work well but are extremely difficult to get out of the case. I use a toothpick to insert under the buds to flip them out of the case. The case is smaller than the case than my last buds and the surface is slippery so extracting the buds are hard to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bluetooth earbuds for the price! Will definitely buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only one side working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the left bud working and the right not working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about this. Please reach out to our support team at support@jlabaudio.com. We will help you get a replacement pair. jlabaudio-conv

  • Rated 2 out of 5 stars

    Uncomfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for trying it out but felt uncomfortable to wear it for long hours.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............................................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    low quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its just okay for the price. if want better headsets purchase the better brand.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but if you’re not paying attention to it it will fall out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest trying the Go Air Sport same little bud with a more secure fit. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Good Bluetooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them! She states that they work very well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best value for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They are easy to connect and pair with my phone. Sit well in my ear without causing discomfort even when I wear it for a long time. It also holds the charge well so I do not have to constantly charge it. I love that it comes with its own charging cable attached to the case which makes it easy to charge without the hassle of trying to find the right cable. The case holding the headphones is strong and sturdy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I bought these for my self and I am really disappointed.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works with apple phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job Not the best. No bass what so ever. But expected for $20

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a no!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get them out of the charging case. When I did the sound was ok.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Cheaply made - color is lilac not white

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could of been better designed when it comes to removing earbuds out of case Not a good grip . Cheap case . Color is lilac it’s more like light pink Thought it was white like it looks on box . Color is obsolete

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds for the price, small case sound is ok

    I would recommend this to a friend