Customer Ratings & Reviews
- Model:
- EBGAIRPOPRTEL124
- SKU:
- 10178517
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones die too fast even after charging for like an hour
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Not satisfying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbub is not work but the right earbud is working
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Mary, try these troubleshooting steps in the manual below. This should correct the issue you are having with the buds. If the problem, still persists your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
https://cdn.shopify.com/s/files/1/0240/9337/files/GO_Air_Pop_Manual.pdf?v=1626819482
Davian
#TeamJLAB
My opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compare to the price for it it's ok But the quality is not good
No, I would not recommend this to a friendmr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value great price good deal good shipping time
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Davy, nice we are glad to hear you love them. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)
Davian
#TeamJLAB
ehhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not connect to device or charge to 100 0/0 so they were returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
JLab - GO Air POP True Wireless In-Ear Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my Grand Daughter for Christmas
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought them for my husband, and he love's them.
I would recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect trash headphones When they was connecting hanging up calls Distorted Best buy customers makes things worse terrible headphones and company that's trying to make me keep these trashy headphones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Bad disighn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds don’t fit right, they ( ear buds ) keep dicconecting
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. Perhaps try the Go Air Sport I found that the hook is a lot more comfortable. We look forward to speaking with you!
Davian
#TeamJLAB
Not satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is not clear, sounds like l am talking in a tunnel.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
amazing for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have proven to be way better than I expected. The sound quality is good, I like the bass boost feature, the tap controls are easy to use, the water resistance works well, they fit snug in my ear, and they have no connectivity or latency issues. Even my previous $99 earbuds had connectivity issues, but these have none at all. Very satisfied with these.
I would recommend this to a friend Didnt work out for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine for me to hear music with, but if trying to have a conversation the people i talked to said i sounded under water
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help out! Please contact our support team at support@jlab.com.
Do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of them does not work even after troubleshooting
No, I would not recommend this to a friendDOA, mic is not working from day 1.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. It was dead on arrival. I mainly used for music, and when I needed to make a phone call? turned out its mic was not working. Contacted JLab and was advised to send it back to them, on my expense. No, thank you. I rather to toss this junk instead.
No, I would not recommend this to a friendConnection issues, falls out of ears constantly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Endless cutting out during use, can't stay connected past 10 feet, falls out of ears constantly. I just bought these a few months ago threw in garbage recently.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Microphone very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when speaking with the headphones the sound is very muffled. The purpose that I purchased the headphones was to talk on the phone using the headphones while doing other activities so I would not have to hold my phone in my hand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi! Please reach out to us at support@jlabaudio.com. We will help you get brand new earbuds :)
My earbuds from a swap meet lasted longer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great, until yesterday. Now one is broken and the one that does work doesn't connect to my Bluetooth, forgot to mention the broken one works for a little bit but you have to smack your ear repeatedly just for the music to fade away to nothing a few minutes later.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The left and right never synced. Was never able to use the pods. Total duds. Do not recommend. I submitted a ticket for customer service help from the brand and they never responded.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
You get what you pay for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My left earbud stopped pairing after two months of use. I looked this up on Reddit and found multiple threads full of people with the same issue. Factory reset did not help.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Legit horrible, even for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up during a random sale and was shocked how bad they work - dropped connections like crazy. Maybe it's just my phone, but I couldn't even get through a single song without them going in and out. Grabbed some AirPods and it was night and day.
No, I would not recommend this to a friend