Customer Ratings & Reviews
- Model:
- EBGAIRPOPRTEL124
- SKU:
- 10178517
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.
This summary was generated by AI based on customer reviews.
cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is been a week the right cant hear anymore. I try to return it bestbuy said i cant cause is final sale. but i didnt buy on final sale. now they return to me said i cant return it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Sucks!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Got stuck in my ears and sounds like you’re far away when paired to an iPhone no one could hear me.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry to hear of the troubles : ( there are a number of reasons that you can be running into the issue described. We would love to help troubleshoot the issue for you. support@jlab.com
People cant hear u
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People cannot hear you talking when using these. I should have returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.complete waste of money battery life poor ........
No, I would not recommend this to a friendHad high hopes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that it was an issue connecting with my Apple products but I tried connecting them to my work computer and nothing. Only one light turns on (L side) and I can’t return or exchange them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one month then all problems , waste of money
No, I would not recommend this to a friendI mean in a pinch maybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were bought for my mother who is over 70 yrs old to use in her flight back to the states. No first hand experience besides pairing them for her; which was straight forward
I would recommend this to a friendBuy a better product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one earbud worked. When I set this up for a friend as a gift, only one of the buds worked, and it did not work well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one piece of junk. The case looks cheap. The left one just does not sync. Tap 7 times does not work either. DO NOT WASTE YOUR MONEY!!
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly loved the look of these but the right one died soon after I received them...less than 2 months. I am still not sure what to do as Best Buy only covers them for 30 days.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. Please reach out to us at support@jlabaudio.com, and we will help you get a replacement pair.
poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is poor, surrounds and not clear, i did not use it but once
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these 4 hours ago. Right one doesn’t work at all. No lights, no sound. Left one sounds like garbage. Will be returning tomorrow.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not good enough.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good. I was bot able to hear conversations. Music was great but not actual talks.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Definitely sounds like an internal issue in the bud itself as phone calls should be crystal clear. At your convenience, please reach out to our support team at support@jlab.com
We're here to help!
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item stopped working day after return period. Fortunately they were cheap
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Our Bluetooth devices come with a 2-year warranty. Please reach out to our support team to get you taken care of! support@jlab.com
Not worth a nickel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give no stars. Terrible sound quality and wouldn't stay in my ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not a good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't happy with these. I could hear the music and answer my phone. The purpose was to use them to hear on the phone; therefore, I would not recommend these.
No, I would not recommend this to a friendThey last 10min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they where good. They have a nice size and sound but they only last about 10min the right one stop working and never work again, they being return and exchange for another brand.
No, I would not recommend this to a friendUncomfortable. Do not recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really uncomfortable. Even with the smallest ear piece it feels like I have to jam these in. They give me an instant headache and I can’t focus on the sound.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Great Choice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up a year ago on sale for $10! Was looking for a cheap option for work. Ive got to say, after many uses since, these are worth every penny of the retail price let alone $10! Highly impressed witn the sound quality and the fit. I wear them during work for hours on end, so the battery life has also impressed me. These are a set of earphones that offer a lot of features, but they do offer nice quality at a really nice price!
I would recommend this to a friend Doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a back up pair. When i paired them to my phone the right earbud does not work. I've tried troubleshooting, but that didn't help at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. We'd be happy to help you get a replacement pair. Please contact our support team at support@jlabaudio.com.