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Customer Ratings & Reviews

Model:
EBGAIRPOPRTEL124
SKU:
10178517
$21.24
Save $3.75
The comparable value is $24.99
Deal ends in 20:34:31

Customer reviews

Rating 4.5 out of 5 stars with 7612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 7,612 reviews
  • Rated 1 out of 5 stars

    Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but not a fan. Battery life not good. Will not purchase again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about the earbuds you received. Please contact our support team at support@jlabaudio.com, and we will help you get a brand-new earbud set. jlabaudio-conv

  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear piece worked. Broke first time it was dropped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this product. Felt cheap. Would not refer this product to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth the price, charging stopped after using after awhile

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Maxim, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Will not connect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite an hour of trying, these headphones will not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one bud works. Reviewing on the internet that seems to be normal for these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git them on sale but quality is not good. Better off spending more foe a better product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    no go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash worst headphones iv ever bought would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad doesnt even keep a charge issues with connecting to bluetooth

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about that. Please contact our support team at support@jlabaudio.com, and we'll help you out. jlabaudio-conv

  • Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t even use these headphones… they wouldn’t even pair…

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return these because they stop linking up to all my Iphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good price poor qa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud died in 8 months and refuses to charge in the case now.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Clem, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money . Poor quality sound and won’t fit the ears like AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one earbud work, in the process of returning it now.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    don't buy these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was cheap in price because these are horrible: bad sound, painful fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection to phone in pocket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone is in my pocket the music is constantly stuttering.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BIG EARS NEEDED

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAN'T GET THEM IN MY EARS - TOO BULKY, AND THE RANGE IS POOR.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great value for a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for a few weeks and have no complaints. They are my first wireless earbuds and I am happy with them. I use them for audiobooks and watching videos on social media, and the sound quality is fine. They were easy to connect to my phone. They fit comfortably in my ears, it is nice having 3 sizes of ear tips to choose from. I find the built in charger which tucks into the bottom very convenient. Each earbud stays charged for about 8 hours. Great product for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend the money and get a decent pair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay connected to my iPhone. I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t redeem Apple Music for 4 months. Don’t buy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there! Currently, we only offer free 3 months of Tidal HiFi:
      https://www.jlab.com/pages/tidal-music-app jlabaudio-conv