Customer Ratings & Reviews
- Model:
- EBGAIRPOPRTEL124
- SKU:
- 10178517
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.
This summary was generated by AI based on customer reviews.
Uncomfortable pairs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s uncomfortable and poor quality, looks so cheap…
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
defective item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sold me a defective product that was already opened
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful earphones just sucks one doesn’t work…..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One stopped Working within the first three days of purchase
No, I would not recommend this to a friendheavy heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way to heavy! not a great shape for my ears. terrible connection
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs.
Thank you,
JLab Audio Customer Support
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little more than two months, then stopped charging.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Ken, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
no good!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money ......................................
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sounds like you’re in a tunnel you get what you pay for
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Unsatisfactory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ear bud has a mobile app but doesn't work. Do not purchase
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
No volume control on headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not work for my needs. No volume control.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great Sound, Great Battery, Poor Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded the Jlabs I usually wear, the corded Bluetooth variety with these. The quality is good, the product they have a decent sound quality to them and their battery lasts a while, tho I do use them infrequently so I haven't had a chance to take them to their limit. There is one gripe I have with this, well a couple. One is that the touch feature for stuff like changing songs, adjusting volume, and more is a tad hard to get right. The other one is that of fitment. My previous set, see the link to check them out. Fit in my ears nicely and quite comfortably. Not these, they tend to slip out sorta, staying in the hear but allowing sound in and giving this constant feeling that they will fall out of your ear. This is on top of them being uncomfortable to lay down with them in and rub my hear sore otherwise. Other than that they are a decent set of earbuds for their price, do buyer beware they may not be comfortable for you. My previous earbuds: https://www.bestbuy.com/site/jlab-jbuds-pro-signature-wireless-earbud-headphones-black/5793103.p?skuId=5793103&ref=212&loc=1&gclid=CjwKCAjw586hBhBrEiwAQYEnHcIdmgIiVX2qq3WYqQivkhK1fv5G9PKV-Y74Hw-HfcqWfCb8D7hcAxoCbw0QAvD_BwE&gclsrc=aw.ds
I would recommend this to a friend lose, lose situation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will hurt your ears and they sound really bad.
No, I would not recommend this to a friendEhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week.. they were good while they worked
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Poor quality. Microphone issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just last long 1.5 months. Micro phone issue. Don't buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi TBBam,
We're bummed to hear that you ran into issues with your Microphone. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting those replaced at no charge under the 2 year manufacturers warranty.
Thanks,
JLab Audio Customer Support
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud went out less than a month of purchase date.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rose,
We're sorry to hear that your left earbud stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss how to get them replaced. Please let us now if you have any questions. Thanks, JLab Audio Customer Support
To bug for comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is to big to comfortably stay in your ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, every product comes with extra ear tips. We recommend trying them out for the best fit. -JLab
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk......................................
No, I would not recommend this to a friendNo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even like it. Left bud wasn't even working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Battery life, Sound quality
Less than $20? Ridiculous.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Santa is bringing me Sony XM4's, but I needed something 'disposable' for the month until then. I googled "best cheap earbuds" and noticed these appearing near the top of several lists. They were on sale for $12.99 at BB, so I forked over the same money I'd pay for a quick lunch at Panera. For my lunch money, I got few features but surprisingly good sound! Believe the reviews; these really sound very good. JLab has a reputation for great sound at bargain prices and this may be their best example of that philosophy. Again, you get few features beyond basic touch controls, good battery life, and 3 EQ presets (JLab Signature was best for me) but come on, these things are dirt cheap. The sound is the main feature you're getting here. If I have to say something negative, I'll say the worst problem I have with these is getting them out of the case! They are smooth, the magnets are stubborn, and there's not much to grab onto. It seems to help if you turn them as you lift. For whatever the reason, if you're looking for VERY low cost buds and all you expect from them is good sound, you just found them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Super sound from such a small space!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The J-lab GO Air Pop have really great sound from such a small space. Comes with three sets of ear tips so it's easy to find ones that are comfortable. Has a built-in EQ with 3 options 1. J lab signature - amplified bass and vocals 2. Balanced - even sound 3. Bass boost - amplified bass and sub-base.(this one is really cool) Controls are handled via "tap" on the ear piece. Unfortunately, sometimes I found that the "taps" weren't recognized, or recognized too many times! (I'm sure operator error was involved and this will improve). Left or right can be worn/operated independently for phone calls, etc. I noticed that the right ear piece would stop playing when I attempted to increase volume. I'm not sure what control I was asking it to perform but once again, these are issues I'm sure will remedy themselves over time. Includes a built-in charger cord that folds back into the case when not in use, keeping the entire package small, lightweight, and easy to put in your pocket. Boasts up to 32 hours of playtime and recharges quickly. Great little sound for WAY less than other earbuds, the J-lab GO are certainly worth it!
I would recommend this to a friend