Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
EBGAIRPOPRTEL124
SKU:
10178517
$21.24
Save $3.75
The comparable value is $24.99
Deal ends Jun 27, 2026

Customer reviews

Rating 4.5 out of 5 stars with 7612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 7,611 reviews
  • Rated 3 out of 5 stars

    Short range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but the range seems short. My other JLab earbuds have a better range.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    mostly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, but occasionally lose the connection to the bluetooth player, even if it's in my pocket.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some connectivity issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage and exchange for a new set. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Built in charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope earphones love the built in charger no need to look for one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Longevity is Hit or Miss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pairs of these. I never had an issue with the 1st pair. However, with the 2nd pair I purchased, the right ear bud stopped connecting. It would only turn on, but not connect to anything. I tried resetting the ear buds, re-pairing the ear buds, and nothing would fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent budget friendly earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use. I love the color too! 10/10 def would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow for the price I’m ecstatic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality I can’t give these anything but a 5. Better than some of their other budget offerings and a better microphone for calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J be Labbin'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Jlab. Not wuite skullcandy, but great none the less

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hearing is believing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first wireless ear pods. I bought it so that I can listen to music while eating. Turns out eating moves the ear too. So one ear bud keeps falling off. The music does not get as loud as several wired ear buds also using. Bought on Black Friday for half price. Satisfied with quality at this great bargain.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a good item it works very well. Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, works fine. Has proven useful. Also convenient for travel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music, but not for talking on the phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good cheap earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive wirless earbuds but I'd wish they would get rid of the "shorty" USB A charging pigtail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has quality sound, but picks up background noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and good quality bluetooth. Love that there are many colors to choose from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat them.inky issue is when you try to turn up the volume , they switch to the next song .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget Bluetooth earbud, it is great. This earbuds puts "emphasis" on the bass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. I use them at work, at the gym and even listening to lectures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep losing my headsets and i found this color in which i love so much

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Buds Failed , wasted a lot of time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience. Purchased while traveling. Spent entire day trying to charge. Failed to charge. Left chsrging for 12 hours, still wouldnt charge. Customer service was no help. Sent my bank statement and they refused to refund or exchange unless I sent them a picture of destroyed buds I already threw away. Poor quality control, big hassle for service. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    JLab headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t last over a year since they start to malfunction one way or another.

    No, I would not recommend this to a friend