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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7215 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,215 reviews
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. App is nice for customization. Only issue I have, they are hard to get out of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed Aerialist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my JLab GO Air POP True Wireless In-Ear Headphones in light purple / lilac! As an aerialist who flips upside down at the gym frequently, I needed headphones that could withstand the sweat, speed, and drops in the air. These headphones have exceeded my expectations and have held up wonderfully over the past few months. I am thrilled that they barely fall out of my ears, solving a problem I had with other brands. Additionally, the Bluetooth connectivity is quick and hassle-free. While the audio quality isn't the best I've ever heard, I understand that you get what you pay for and I am more than willing to compromise on that front for the durability and comfort these headphones provide. Overall, I give the JLab GO Air POP True Wireless In-Ear Headphones a solid 5/5 rating and would highly recommend them to any athlete or fitness enthusiast looking for a reliable and affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase 4 the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound,and very good price..those are my second pair,i give the others to my sis..,i recomend this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy apple EarPods, buy these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pair of Apple EarPod, you can get 5 pairs of JLab Go Pod. Yes, JLab won the market. High quality of sound, well designed to fit, smart connection, eye catching color, and you don't have to freak out if your dog ate these. I bought one due to the color first in store, and came back online to buy 5 other colors. They are made in Vietnam. So you are surely know it is higher end of manufacturing. I can't give them any complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cheap headphones 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Very goods quality and stay charge for days i highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, love them !! Battery last long . Fix fine in the ears . Don’t need to charge often. Would recommend to family & friends. They are good for a gift. Has different colors. Fit just fine in your pocket. I give it a 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic earbuds for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth earbuds I have purchased for the cost. Rarely need to charge them. Audio quality is great for the money. Touch sensor on the side can be tricky to use but is functional for changing songs and adjusting volume. Range of headphones seems to be around 30 feet wich is more than enough for walking around at my job. Definitely Reccomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIL LAVENDER JLAB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my JLAB AIR PRO, had too replace my old jlab, that I have had since 2018. Talk about longevity and durability, had too get some more. I’m telling you they are worth it and the price was very reasonable. They keep my vibe in check, while I be groovin. Music gives life when it’s good. The charge holds up good, long lasting, case even holds its charge, after two days of not charging the case, it still charges my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to be a cheap backup for my other pair of earbuds. They are a great affordable price, and for what I paid, they are awesome! The sound quality is better than I expected and they’re comfortable. They also block out a decent amount of noise. Overall a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the sound is very good, the battery last long

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    From a headphone critic.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly detailed, although bassy. The ear-tips won't be a fit for everyone, but the drivers are surprisingly dimensional regardless of ear-tip. Just slap whatever cheap internet-bought ones you want on there and be happy. Replacing some JBL-200TWS's after they sadly got crushed in a parking lot and these are a truly competitive pair for true-wireless buds. The volume is pretty high, as well, for true-wireless buds. JLAB's stuff, for affordable headphones, always does a great job in my experience between multiple retailers. Can't really go wrong with these if you spent your fun money and need something that sounds good to get you through the day.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for taking the time to share your feedback. We are so grateful for your kind words! jlabaudio-conv

  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the standout features of the JLab GO Air Pop earbuds is their sound quality. Equipped with JLab's signature EQ3 sound, these earbuds deliver crisp highs, rich mids, and surprisingly decent bass for their size. While they may not compete with premium models in terms of audio fidelity, they certainly offer an enjoyable listening experience for a wide range of genres.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J-labs jamming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them twice, but so far so good. Works well, still adjusting to how they fit in my ears but they work pretty good.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the review! Please note, our Bluetooth devices come with a two-year warranty that covers any manufacturing defects. Feel free to reach us directly for any questions or product support! jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab go air pop Is the way to go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are the BEST budget true wireless earbuds you can buy!! Small fit for my ears and big enough to fit comfortably in my boyfriends ears! Great sound with multiple and easily accessible options. The range on these buds are phenomenal! The distance allotted with JLab go air pop is much wider than the more expensive earbud set I have from a different brand! I can definitely attest to the surprising durability and waterproof quality of these earbuds! I dropped one down the drain my bathroom sink! Thought it was lost for sure. A day later it connected to my phone and was playing music through the pipes! I dropped a magnet down the drain and pulled it right up. Cleaned it off and it is still working 3 months later with no issues. Still sounds great! Busy budget buy I’ve ever made!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for your feedback. We love hearing from our customers and we'll definitely pass your experience along to our Product team. jlabaudio-conv

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time i bought these, ive had these for over a month now and may have dropped them a few times already. They are super easy to carry, and even easier to charge. They are durable and long lasting too. I may have dropped my pair a thousand times before i finally dropped it on the street and it got stolen. I bought these as gifts for my little cousins too, and then bought one for myself again. I love the amazing colors they are available in too. Ive bought one of each color as gifts. I wish they had a carrying case for them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still cannot believe these are $25

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, these headphones are better than my airpods. I like how these stay snug in my ear, and the sound quality is just as good if not better. I work in a loud environment that requires hearing protection. I just pop these bad boys in and it serves as hearing protection AND I can listen to my music when walking around. Its insane that I never bought these sooner. For 25 dollars it almost makes me wonder whats the catch. Theyre too good to be true. The battery life is also crazy. If youre thinking about buying them. Just do it.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for your feedback. We love hearing from our customers and we'll definitely pass your experience along to our Product team. jlabaudio-conv

  • Rated 5 out of 5 stars

    Even survived the washing machine!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about theses ear buds. The most challenging thing I encountered was figuring out how to pair them. Make sure the Bluetooth is turned off of everything else around when trying to pair with an item.. will make your life so much easier. Also, I accidentally left an earbud in my pocket and washed it. I let it dry out and it works fine. That’s impressive! I’d like to mention, it’s so convenient that the case is so small (picture shows it compared to the size of a post it) and the charge cord is attached to the case. As long as you have a charging port around, you’re good to go. You don’t be disappointed with this set!!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for taking the time to share your feedback. We are so grateful for your kind words! jlabaudio-conv

  • Rated 4 out of 5 stars

    Awesome for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a good experience with these earbuds so far!! The sound quality is very good for the price. I've mostly used the JLab signature EQ mode. The charge is awesome. I've only charged them 3 times since I bought them!! The range is ok. I've been able to go mostly from room to room in my house without carrying my phone and the buds stay connected. Going outside of my house they start to make that robotic nose. The fit is good as well. The tap function is so so... You have to tap with some force for that function to respond. Overall they're awesome for the price!!

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, thank you for the awesome feedback and review. We truly appreciate it and are happy to hear of your good experience with our products :) jlabaudio-conv

  • Rated 4 out of 5 stars

    jlab Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a good pair of ear buds for kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Falls out of ears easily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three of these items and so glad I did. I have one full set as seen in the picture that I haven’t misplaced. They fall out of my ears easily. I remember trying to do some landscaping and they kept falling when I bent over to tend to the flowers and mulch. The left ear does work well so one earbud is fully working. If purchased you may want to get the cloudfoams to go with it so it’s more comfortable.

    I would recommend this to a friend
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