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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $26.99

Customer reviews

Rating 4.5 out of 5 stars with 7463 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,463 reviews
  • Rated 3 out of 5 stars

    Not quite what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to listen to books on tape while I sleep. They were fine to sleep in comfort wise; however, something about the frequency(?) disturbed my sleep. I had return to my wired ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! It must be a battery saver feature but when the power times out, there's no way to turn them back on unless you remove them from your ears and put them back in their case. Very inconvenient. Defeats the purpose of buying wireless earbuds. And Best Buy would not let me return them unless it's within 14 days.... This is a "battery saver" feature you don't even recognize unless you're wearing them continually 24/7.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Voice Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality Is great But often when I take a call , the other party can barely hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good economic ear phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient ear phones for the price. Great value considering how much they cost. Easy fit and setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product love the sound, go get a pair for you and family as gift not expensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, but not great. Outside gets in for sure whether so called ANC is on or off. Of course “off” is for listening to outside but “on” can still hear outside …. ANC IS A *little* more isolated. Biggest problem is that they just keep falling out. Absolutely no security as I am listening and always wondering when they will fall out AGAIN. Returned and got (at long last) over the ear SONYs.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Not so impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going by online reviews, I got this one for my kid. It's difficult to get the buds out in the space the cap provides and the cap gets closed often. And the sound is a bit low quality (considering the price, it's kinda ok).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok i just had a hard time getting them out of the case and they wouldnt stay in my ears they kept falling out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grandma 62

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for younger person not my ears but they are a good buy for budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Not impressed with design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to navigate the volume increase/decrease buttons, and getting them out of the charger has been an issue - using tweezers to pull the first one out then I have room to pull out the left one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    need to have long finger nails to get buds out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok... in the end its better to get sony or bose units

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As good as the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from the charging case. If you have long slim fingernails, then not so much. Also they sometimes stay attached to your Bluetooth even when you put them back in the charging case and close the top.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble with Sounds Staying Consistent Both Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product left and right earbuds seems to have syncing issue when there is changes or different sounds output occurring at once like it's having trouble determining which sides of the earbuds the sound should be sent to. So if you listening to fast music or fast motion with different background sounds coming at the same time then you will or maybe disappointed with the purchase. Other than that, sound is sometimes good and bad I guess depending on the sound quality of audio or video source. So therefore, this earbud maybe suitable for watching regular movies or for audio chatting only purpose.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much good. Sound is not clear. After connecting sound automatically decreasing.so i don't like it that much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The earbuds disconnect from each other

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have decent sound and work well for my simple needs, but there is a major flaw. The individual earbuds will disconnect from each other and have to be manually reconnected. The procedure is listed in the troubleshooting section of the user guide. I have had to manually resynchronize these earbuds about 8 times in the ten days I have owned them. So, just about every day. If I had not scratched the case so badly, I would be returning them. JLab really needs to fix this serious flaw.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help.
      For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST jlabaudio-conv

  • Rated 3 out of 5 stars

    Regular product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lost connection frequently and the sound quality has been deteriorating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger too short so there is at no time this would be beneficial

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Everything has its place

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds good for work but still very basic and not convenient. You get what you pay for here but nonetheless they do the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to removed the earbuds from the case, and too slippery.

    No, I would not recommend this to a friend