Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $26.99

Customer reviews

Rating 4.5 out of 5 stars with 7463 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 7,463 reviews
  • Rated 3 out of 5 stars

    Ehhhh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really care for them. I don’t like the way they fix in my ear. I don’t like how they connect with an iPhone. But my 13 year old loves them and everything about them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ear buds for the price. The fit is not the best for me. Audio quality is decent. Although sometimes issue with microphone as other person could not hear me well at times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough to listen to content I suppose. Whenever I talk on the phone with both earbuds in people have a hard time hearing me for some reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Cheap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap. The charger's connection is a usb-c male. Its not long enough to plug into anything so you'll need to buy an extension cable as well. I don't know why they didnt make it usb-c female. Waste of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice workout buddy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as id like but perfect for the gym and for kids. Easy to connect to and use. Charging adapter built into case for a sleek and easy recharge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for almost a year

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money clear sound, nice bass. However after a year, the battery died.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The were great while they lasted.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to take on a business trip for the plane ride. Used them for four hours while flying to my destination and 4 hours again flying back home, and they worked great. Nice sound, held their charge everything was good. Fast forward to today, ten months later and the right ear bud will not power on. I tried all sorts of trouble shooting from tapping the left one seven time while in the charger, to charging them over night. I know the right ear bud is charged because when I hook it up to my DMM it has the same voltage as the left one, so there is something electronically wrong with the right one preventing it from turning on.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please contact us at support@jlabaudio.com, and we will help you out. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand, but these were not their best effort for value earbuds. These have a problem staying connected

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    Affordable price but some quality issue.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with sound quality. Overall is usable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Different than I wanted.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cord is very short, built into case so you can't use any other. Wated to use these for sleep. Not that soft.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Negatives outweigh positives

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positives about this product is that the music sound quality is fantastic and does a good job with outside noise canceling. The negatives outweigh the positives. The negatives are they are bulky and they have a small flashing light every 20 to 30 seconds. The biggest negative is that you can forget being heard by people accepting phone calls using the ear buds. You can hear them, but they can hardly hear you. I’m not happy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. I wasn't expecting much but sound and quality is decent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ate good quality for the price. They wont replace high end ones, but if you are cheap and want good quality these work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id say they are just OK, the connection stops in the middle of a good song, next time ill spend a little more money for better quality....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit. Although, having a few issues connecting to device. Overall, great quality style and for the price its worth the buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just adequate

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair had only one working earbud. Best buy replaced and second pair both work although at different volume levels. OK for the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless earbuds for my new S21 because the new phone requires wireless ear buds orvan adapter to use my old plug in type. I do not really like them. They are very tiny to handle. They dondit into the case easily but hard to remove. You must tap eachvear but for the various functions. It's not easy to remember which ear dies what. I thing a different style would be more suited for my taste. I'll probably buy the adapter and use my old Samsung earbuds that connect to the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Good Enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good enough for a quick replacement set while you are shopping for a really good pair of earbuds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The sound escapes your ear and people listen to everything you are listening too.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is not the best. It doesn't cancel the noise and people have a hard time to hear you.

    No, I would not recommend this to a friend