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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $26.99

Customer reviews

Rating 4.5 out of 5 stars with 7463 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,463 reviews
  • Rated 3 out of 5 stars

    Problems when moving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds decent, but while walking left side fades out. Sometimes the right and left sides are out of sync. Maybe I got a defective one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drop and roll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in my ears well. When I turn, yawn, cough any bigger movement the ear piece falls out. Worried I’m going to lose it one day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    J

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me the fit in the ear wasn’t feeling the fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay for the price ! Only 1 of my buds work . Should of spent that little extra money for a better brand …

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help.
      For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Sound shortage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the sound kicks in and out but besides that, pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best software to pair, gave it to my mom and couldn't pair again. for the price you get what you paid for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great ear head phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. So far so good. no complaints nor issue yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have better quality sound. Not that great on bass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Stay In Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay in ears-keep falling out. When you put them back in it’s hard to do without touching the areas that restart/skip your location. Sound is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son after he lost his AirPods that I refuse to replace. He disliked the sound quality so much he decided to just live without headphones, and have them to his sister. . I thought he was overreacting until I tried them myself. They didn’t sound good but I thought they were at least bearable. I bought a second pair for myself in an emergency forgetting how bad they sounded. Not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works okay except for podcasts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair of these I bought had some kind of defect that prevented one of the buds from working. I exchanged for another pair and they seemed to work okay except for podcasts where they skip and stutter a lot. I tried a lot of things, like different podcast apps, downloading the whole podcast first, trying to mess around with Bluetooth codecs by enabling Android developer mode, turning off some background apps and it simply didn't work while walking with the phone (Moto G7+ running Android 10) in my pocket. It seemed to work okay with music stored on the phone and with phone calls. Still, they are finicky about connecting, and sometimes the pods don't pair together, so only one will make sound. The fit is good as is the sound, but depending on how the buds are situated in your ear, it is hard to get to the touchpad for controls and there is no feedback on whether you actually touched it. So it often wasn't doing what I expected when I tried to pause or change volume. An audible click or some kind of sounds indicating what was happening would be helpful. After a few days of struggles and troubleshooting, I went back and got Skullcandy Dime pods because they had worked fine until I lost them on a trip.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the color but it fell several times at the gym. They don’t stay in place and I was disappointed. But I’m glad Best Buy accepts returns. I only tried using it once and was disappointed. I’m glad I was able to return and buy my regular earphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke after couple months they blew but they sound good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst wireless headphones ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad review starts with the case. While easy to flip open, it immediately wants to snap shut like a live clam. Pulling the ear buds out of their sockets is extremely hard as well. They are held in magnetically, which sounds good until you try to wrestle them out of the case. I don't understand why it's so hard but after a dozen times of dealing with it, I'm ready to throw them in the trash. The sound is decent but the tapping volume control is not intuitive so you'll forget quickly how to do it. The fit is OK and they do stay in my ears pretty well. Connectivity is hit and miss. The Bluetooth connection can only be made when taking them out of the case. If they don't re-connect with your device on the first try, then you have to put back in the case, wrestle with them to get them out, and then re-establish the connection with the device. Sometimes that means forgetting the head phones and starting over. The built in charging cable is kind of smart but also a little awkward.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok for cost if you go easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Good sound but loses connection briefly pretty easily. Not great for workouts etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Naah.. for a cool gift is fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound doesnt sounds very cool,and the material its poor,is not like apple or jbl.. of course the price.. you get what you paid!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the sound quality, comfort, and cost, but after just three months of light use, the charging case no longer works! It is such a shame, as I really liked this product initially. I began the process of filing a warranty claim, but then I found that you have to package the item and pay shipping and handling to return it to JLab before they will consider your claim, which is a big hassle and disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things plug up my ears and make it sound like I’m under water. But after a few minutes, they keep falling out of my earS

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought with intention of losing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not quite as good as the JLab Icons, but for the price they are great. I use them at work and lost the Icons, so cheap is ideal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat uncomfortable fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine but the fit almost hurts after a while so these don’t get much use

    No, I would not recommend this to a friend