Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get out of case and they are big, especially if you have small ears they dont stay in, will be returning.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Defective battery from the start
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up a couple days ago, charged the case until it was full. Then left the buds in the case to charge overnight. Right ear comes out saying battery medium and dies in 45 minutes. Left ear says battery full and lasts for hours. Back into the case to charge overnight again, same result the next morning. I'll be returning these on my day off tomorrow. This was my first experience with Jlab and it will be my last. I've learned my lesson to pay a little extra for a company with quality control. I'm not interested in making multiple trips to the store until I find a pair that works.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine if sitting still. When walking, sound drops for 2-15 second blips randomly and regularly.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Hate the case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones but i cannot stand the case. It seems that sometimes the earphones don't want to come out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Just spend the extra money on better earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for the first day or two but then they just started producing really muffled noise despite only being a few days old even if I changed the volume settings it wouldn't make a difference
No, I would not recommend this to a friendGlad i tried these first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They still fall out of ears Ok just glad i bought these instead of buying expe
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Best I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly best pair of headphones I have ever owned for the price. Use them everyday at work. Great sound and solid construction in a sleek little package for less then the cost of lunch.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are static and not working great already. Its a shame as the style is great
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear of the issues that you ran into. We do cover all of our Bluetooth products with a two-year limited warranty, and we'd love to get you taken care of. At your convenience, please reach out to us at support@jlabaudio.com We're here to help!
Questionable....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, it doesn't hardly hold a charge or last very long. I need to retuen/exchange them. I have a pink set that lasts a couple of weeks on one charge and I can use them all day and half the night. I wanted a backup just incase something happened. Unfortunately, the new set doesn't work well
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Bad Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's lacks design. It always falls down from the ear, I even lost 1 of It.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
headphonesin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best headphones ive ever gotten. They lose charge pretty quickly and keep popping out of my ears, i got on black friday so they were super cheap but had i paid full price i would have taken them right back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Cheap earbud didn’t last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a cheaply made item didn’t last very long. My son used it for a few weeks but then went to garbage.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Looks good but the build out for larger ear lobs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They too hard to connect to Apple. Device . Hard to keep in your ears. Ready to be lost
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Okay
|Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable in ear. Disconnects easily and sound quality is not great. Affordable though and nice color
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Hard to grab earplugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light, clear, and easy to carry. The only downside is that it’s so hard to get it out of the case. It’s small and very smooth that I can’t grab.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for your feedback.
Great gift and price is affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my neice as part of her Christmas present. She loves them. She started using it right after she unwrapped. Its a great gift if your on a budget.
I would recommend this to a friendBetter Than What I Had
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get these on sale during Black Friday and they haven't disappointed. I'm able to use them when I work out, ride my bike, etc. They also have a great sound.
I would recommend this to a friendAir pods
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable, not good audio. I don’t like them at all. Cheap item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Ok at best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decently priced for what they are. Very basic and bulky, but useful. I got a pair for my daughter and one for my mom, for their minimal needs these are fine
I would recommend this to a friendPass on this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not as good as a $5 set from Five Below. It was not as expected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.