Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Why waste the planet with junk.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star for being really cheap. 1 star for being able to produce sounds. There is no other good things about this pair of headphones to mention. I would not recommend anyone to buy this for themselves.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Affordable and yet still solid quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. The charge on the buds could be better, but the case allows for multiple recharges so that complaint is virtually mitigated. Good quality buds.
I would recommend this to a friendConnectivity Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a Christmas gift for my daughter, the sound quality was great but she kept experiencing connectivity issues. We can't swap them out because it's after 30 days. Waste of money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Battery went bad fast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month the battery wouldn’t fully charge and I could only get an hour use. That’s including putting back into the case. Won’t purchase any more.
No, I would not recommend this to a friendTHE SOUND IS NOT GOOD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THEY'RE BETTER THAN NOTHING, BUT EVEN AT $20 THEY ARE TOO EXPENSIVE.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud WILL NOT work. Followed "Troubleshooting" per the directions in box and online. I am tech support at work so this was not a user error. Neither options worked; Right side worked fine but left earbud would not respond or synch with the right. Tapping 7 times was impossible since the earbud could not keep a sustained connection to the case either. Waisted hours of my life of these...
No, I would not recommend this to a friendAverage of Terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty terrible audio quality, but you dont buy it for that. Needed a quick pair to replace a lost set until I could get something better.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont work as expected, audio quality is really bas as well
No, I would not recommend this to a friendNot good for work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for work environment made very cheap and sound diminishes over time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Ear Buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my husband and he hates them. He has issues with the volume and charging them., there is much more.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Inefficient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine for a month, then one stopped working, and now the other one has very low volume.”
No, I would not recommend this to a friendBullcrap headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were horrible they are already broken and not working. The charging case doesn't charge all the time and charging port breaks easy. These are worst headphones ever do not buy them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Inexpensive solid earbuds for your $
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for Daughter.Im sure she'll be happy with them.She has mentioned them before too me.Kids know a decent value for the money aswell.
I would recommend this to a friendStopped working after a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these. They were working fine for a week and then suddenly stopped working even after I had charged them for 5 hours! I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
We're sorry to hear that your Go Air Pops stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support
you get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at 1st but after daily heavy use only lasted about a month before one airbud started dying out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Missing earbud cushions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the earbuds themselves are fine, I did not get the extra cushions that I was supposed to get. Can you send, please.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Happy to help here! Please email us at support@jlab.com.
not turning off in the case, Right bud runs 10 min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues: 1- It didn't turn off when I put them back in the case, never. 2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!! I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished.. Please help
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Raif68,
That is really strange. It's difficult to say for sure without inspecting them if the issue is in the charging case or the earbud. Rest assured we've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting them replaced for you. Thanks, JLab Audio Customer Support
Pretty good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. After some use the silicone hurts my ears and they don't stay in very well. They have 3 different sizes. Sound quality is good.
I would recommend this to a friendMeh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt like cheap plastic and the sound was not that great. Only one earphone worked out of the box. Id spend more money for better earphones. Probably for a kid itd be alright
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it isn’t bad but the ear buds them selves decide to slid off my ear every once In a while and they aren’t to loud but like I said for the price it ain’t bad
I would recommend this to a friend