Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $26.99

Customer reviews

Rating 4.5 out of 5 stars with 7461 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,461 reviews
  • Rated 5 out of 5 stars

    Jlab earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a perfect gift for my sister’s birthday she loved it cant go wrong with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Wouldn’t sync

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted over an hour of my life trying to get these to sync to each other. The staff at Best Buy couldn’t figure it out either. I ended up getting some Life Note E buds which were worth the upgrade. Don’t waste your time!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay earphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay for the price. But the earbuds keeps falling off

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We'll be sure to let our product team know about this. jlabaudio-conv

  • Rated 5 out of 5 stars

    Should have bought 3 pair. Loved them.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved these! Probably the better ear buds I've had. I'm so upset I lost them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget build

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels poorly made plastic creaks and earbuds are difficult to take out because how small opening to pick up is.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Nice while it lasted

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice while it lasted. Within a year of my purchase one of the earbuds stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not good for calls

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately returned sound quality for phone calls is poor and it just felt cheap.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 2 out of 5 stars

    Jlab Air pop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very nice work small headphones black

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for taking the time to share your feedback. We are so grateful for your kind words! jlabaudio-conv

  • Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just some new ones I happily got for my people and they are nice and come in handy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    IC Pat

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not work with an Apple I phone 7. Tried with another Apple phone and it would also not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value comfortable color can work with anything. Case is easy to keep up with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing is an issue. Then I loose reception in one ear while walking. Not happy with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods by JLab

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Only wish it had a speaker so I could use the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbuds are great and such an affordable price. i am so happy with these!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Above average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable but the sound quality and battery life are good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thats it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly put togather the material has a strange texture to it.but it was easily hooked up to my phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for just about a year, great overall product. Great sound from headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out the ear all the time and they dont stay in ear

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Very good sound and good equalization options. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised. So much so I bought 4 more. Well worth the price.

    I would recommend this to a friend