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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9593 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 9,593 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look cool, sounds nice cant beat the price. They look stylish. The controls take some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, an excellent purchase. I recommend....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to wear all day I will recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked I was able to figure it out. I love it! It’s my first time using ear buds & it’s so much better than one I had before. I was always getting caught in the wires. Drove me crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I'm listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best I've had, so far. I'm looking for a little more power and clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the buds are good but they didn't come with the extra size tips as advertised. So they don't fit into my sons ears. Disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dj Willie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average earphones with so many different types out there to choose from. I would recommend the high end JBL for your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price bad app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good bluetooth headphones for the price but fall short in a lot of areas

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend for working out or moving around, they kept falling out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, if you are planning to use the buds primarily for working out, we recommend to try out the Go Air Sport. These are designed for rigorous workouts and the hook provides a stable secure fit. Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Greet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and work great.....................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it good sound and connect it fast price battery last longer

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these ear buds for son and daughter they both love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I like the color options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other cheap earbuds. They work for a while then it starts to bug out. Everything works the ease of making for phone calls, the sound of my music playing is extremely comforting as well. But it takes time to connect and pair sometimes

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Mostly for the younger crowd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps some kid will enjoy them. We found it confusing to hook these up and therefore they will not be used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    good buds for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buds for price. easy to use. could be a little louder. decent fit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay, they fall out of your ear just from walking, or sitting still, would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy but the sound is not very good. Okay sound quality but they do not get loud enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not always connect sometimes you have to delete them and reconnect them to your Bluetooth

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is a banger i listen to it while skateboarding and its clean. I love how you can bass boost it when your doing something puts more of a vibzz to it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought on sale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that easy to use for me teenager the headphones are bulky and tend to fall out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv