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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9593 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 9,593 reviews
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, they aren't horrible, but I didn't really enjoy them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak battery life. Great for podcast listening with a surprisingly large maximum wireless range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! I really like how each headphone can connect via Bluetooth. If you don’t want both headphones in, either the right or left will work. My others didn’t do that!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gonna return them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife’s was not pleased with this gift. Sounds average to below average. And Doesn’t stay in ears.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab-Go Air True Wireless In-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab-Go Air earbuds are ideal for the music fan on the go. I use them first thing in the morning for my morning commute to work, then I'll use them at work for a while until I need to converse with co-workers at which time I will remove them and connect them to USB to re-charge. After the workday is over I put them back on for commute back home. I walk and take the bus for commuting, so I would not recommend wearing these earbuds while driving or bicycling for safety reasons. I also use the earbuds to listen to my favorite baseball team radio broadcasts on my iphone. Bluetooth connectivity to my iphone is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good sound quality, just not comfortable in my ears and the Beat pods are

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to much expectations for price point, but at least least have basics. Music and audio would cut in and out. Caller can hear everything around you, except you. The audio would only work on both buds at various times. I tried to put up with it, but the old inexpensive buds I had that these were going to replace worked 100x better. My bf has the larger size and he says he understood why I got frustrated when I would call him.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Caution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay. I use for listening to music on my I Phone while I do a daily 2 mile walk. I found that these would tend to blip out if I turn my head. Also the ear bud is rather large and they tended to fall out of my ear with a strong wind or if I take a hop step over a curb or something similar. I exchanged them for a similar item by JVC that I am liking a whole lot more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Notch, Hands down the best!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ever! These have lasted so long and is top quality and the coming through is clear. Would highly recommend and buy again if I had to!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $30 paid they are stylish. The sound quality is excellent. You just have to remember how to control them , it may take a minute but it’s worth the price. I got the green to match my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, getting true wireless earbuds, this is insane. Very basic earbuds, no software, but they're wireless and they're cheap. Great for work scenarios and surprisingly solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and quality. I have a pair of my own and bought these for my sons. They were initially concerned about the open-top the charging base but have not lost any earbuds due to the open-top.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are totally awesome! I love not having wires hanging all over the place. Very easy to switch between my devices! Amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JLab Audio GO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these daily, without any issues. Does take some getting used too, but haven't had any issues. Can charge them 1x every 3-4 Days and sue them for a few hours daily. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GIVEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tell you about this, because the buds were too big to fit my ears and I gave it to a guy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds for the low cost. They sound good not great. The tap functionality is giving me some issues but not so bad that I would return. The case should have a lid in my opinion and I wish I had a way to turn them off instead of always having to charge up in the case. Overall I will keep these and find them sufficient. Like I said for the price I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price, easy to pair and battery last lo ger than others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for music, some latency so videos are harder to watch but over all great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase another product by this name brand. This headset does not work well. At times people cannot hear me well. Also when I'm using call waiting I have to disconnect it from my phone and reconnect it in order to use it during my new call. Not happy with it. Battery life is okay though. I guess that's worth one star

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we suggest giving the earbuds a reset via the instructions in the manual. If this does not work reach out to our support team at support@jlabaudio.com. -JLab jlabaudio-conv

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good in bass but sound is ok. You get what you pay for. Compact and easy to use

    I would recommend this to a friend