Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Had high hopes...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that these would be exactly what I wanted, but not quite. I liked all the features, but in reality, both earbuds took turns randomly cutting out. Even while sitting still and with my phone 2 feet away, they still cut out. As a side point, the sound was 'tinny" and not loud enough. Therefore I am returning these and looking for something else.
No, I would not recommend this to a friend Jlab
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fine. Battery life 3-4 hours. Fits in ear comfortably. USB charging case helps for a longer day with charge.
I would recommend this to a friendYou get what you pay for, not bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for calls, podcasts or low quality music. Only works in one ear at a time. Left ear cuts in and out for me. The rubber in ear piece in uncomfortable due to the logo, but can be replaced with more comfortable ones. You get what you pay for, for the price it performs as well as I thought they would, but if you want high quality sound, comfortable in ears, and perfect bluetooth connectivity, save up for higher quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Mattass76, than you for your detailed review.
The earbuds should work at the same time if you so chose.
Please try troubleshooting to pair both earbuds together by following these instructions:
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 5x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If you have any questions or concerns, please contact our customer service team for help -JLab Audio
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like the fit. Kept dropping out of ear. Returning back. Bought another model with Anc.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. We hope you enjoy our ANC model! -JLab Audio
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but a little difficult for me to take out of case. Econom ical.
I would recommend this to a friend- Pros mentioned:Sound quality
Great product for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great wireless earbud option if you’re looking for a reasonable product that will do what’s its intended to do. Sound level is not outrageous however for the price, it’s awesome!
I would recommend this to a friend decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my daughter but ended up giving to my nephew. They are 2 big for her ears shes 13.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Didn't fit me well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality but to bad it didn't fit my tiny ears.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rore, I'm sorry these didn't fit well for you. You can shop smaller ear tips as long as they are 3.5mm that may be placed on your earbuds for a more comfortable fit. -JLab Audio
- Pros mentioned:Sound quality
good Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and great price its a fair product for the price
I would recommend this to a friend - Pros mentioned:Sound quality
Ear pads
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good for listening to music. Not recommended for talking on the phone.
I would recommend this to a friend Good while lasted
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 months. For price it was expected. Worked well while it did. Could not get it to charge.
No, I would not recommend this to a friendGood For Low Action Activities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound okay and fit comfortably. They don’t really stay put while running though
I would recommend this to a friend- Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these! The sound is amazing and they fit perfect.I wish the ear part was a little more comfortable though.They start to hurt after having them in awhile.Still a great buy!
I would recommend this to a friend - Cons mentioned:Volume
You get what you for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume low barely could ear and people complained about hearing me. Switch out for Samsung eat bud
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rioo,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
JLab Audio
- Cons mentioned:Volume
Cute but that’s all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price , they don’t fit every ear size , and not as loud
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Tasha,
We're sorry to hear that the Go Air Pops were not the right fit for you. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss which model might work out better for you.
Thanks,
JLab Audio Customer Support
- Pros mentioned:Price
Cheaply made
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the earbuds stopped working already. Thankfully they were cheap
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Almost there...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine and the fit is very good so that is no problem but the issue has been that it often won't link with my devices. I have to put them back in the case, try again, do it over to finally get them to connect. If this wasn't a constant issue they would be perfect.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One bud did not work in few months. Not worth it.Choose better quality product.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my husband. He said that when he used two earbuds at the same time, sometimes the sound or music goes off.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds have a decent sound coming out. They work well when you're in the office and want to listen to music.
I would recommend this to a friend