Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Mrs. Gramma
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get out of the container! Sorry I bought them!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very poor. They sound shallow, and filled with treble... like an old clock radio. I didn't expect much for the price, but the sound quality is unacceptable, and makes these earbuds unusable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Didnt last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud stopped working after a few weeks. Also, there was never finger grips to put on the earbuds like ive seen onother brands. WIthout any finger hold they're too smooth of edges so they slip out of my fingers easily.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Randomly calls people
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones i have ever owned. When you tap to pause music it instead calls a random number from your contact list. They took way too long to pair to a bluetooth device.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Cheap construction.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life fell to a third of original capacity within a month. Each earbud had a speaker grille located inside which dissolved and fell out due to cheap adhesive.
No, I would not recommend this to a friendNot a good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds didn't work out of the box. I did everything they said to do in the instructions and only the left earbud would work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry these have troubled you. We'd love to help you out with our 2 warranty :)
Reach out to support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the quality of the sound. My ears are kind of small so they do slip out of my ear from time to time.
I would recommend this to a friendEarbud stopped working after 2-3 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left Earbud stopped working out of nowhere and when I put them in my ear and push to the side of my ear the sound comes back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Unable to Pair.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud doesn't even pair. I tried to troubleshoot, but it doesn't even light up blue four times as indicated. So I'm returning them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality. Cheap sound. Sounds like an echo. Not worth any penny spent on these. Equivalent to a purchase you can make in dollar tree store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
WON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what those 5 stars are about. I've had this for a few days and the case already won't charge. DO NOT BUY.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
I don’t like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big and I don’t like the color and is hard to take out from the case .
No, I would not recommend this to a friendEarbuds were defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud didnt work. I will never buy this brand again!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about the earbuds you received. Please contact us at support@jlabaudio.com, and we will help you get a new pair.
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money ... trash ! 1 bud stopped working within a 3 days of purchase..
No, I would not recommend this to a friendOk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not charge my buds Good sound but never got them to charge out of the box
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One side wouldn't work...returned them. Return process was pleasant.
No, I would not recommend this to a friendWorst 20$ i spent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but the die under 30 minutes si be careful
No, I would not recommend this to a friendget jlabs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.junk i took these back and got jlabs..right chan in and out
No, I would not recommend this to a friendJust spend extra on others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right bud stopped working after 4 days of minimal use.
No, I would not recommend this to a friendBad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought ones and did not work could never charge them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
Sorry to hear that you are running into this charging issue. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support