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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9593 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 9,593 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds..They work great for me.I have a hard time finding earbuds that will stay in my ear because I have tiny ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound and Bluetooth performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and Bluetooth performance May not be best important meeting though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them..they are so amazing I would tell anybody about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great alternative to the high priced stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be fooled by the price, these are Great earbuds and a great cost effective alternative to the overpriced apple stuff out there….my family loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for this price. I bought these to replace my AirPods. I was amazed at the quality of them and how long they stay charged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not meet expectations

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. Got a different brand. Case does not have a covering like others. connect charging wire is short.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We are sorry this is not what you were looking for. Although the case does not have a cover the buds are held in pace with strong magnets. The short wire also allows us to provide and integrated cable to the case for on-the-go charging. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Jeep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit comfortably in my ears, kept falling out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Audio cuts in and out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to. Audio cuts in and out sometimes. Other than that light and easy to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Hella Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones hella cheap i would buy these for kids that will lose them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry if these have not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for ears returned synced easily and good sound. Just not right size

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of ear pods for the prices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased foe my gf to use she has smaller ear holes lol so she’s been looking for something comfortable and she loves these as well as sounding great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These are ok for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. The fit is mediocre. The price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    for iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and the price is good. good low priced wireless earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day, about 5 hours no power I need to recharge. It is easy to drop, and the sound is not too loud

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality. Easy to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really loved it. Easy to use. Recommend it to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are really good for how cheap they are. I like that they can operate independent of one another, so I can have just the left one in or just the right one in, my previous pair of earbuds did not allow for this. These earbuds definitely do not fit in my ears very well, however. I find myself pushing them back in ever so often over the course of a day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good budget headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't beat these headphones for the price. This is my second pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    J Labs go earbuds not impressive.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J lab earbuds are ok but not really worth the money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry to hear about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    Alternative AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to keep connected to your iPhone on the towels are too big

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    No Commment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even i did not reecaived them, no chance to but it says delivered to me in the system, strange.. I got refund.

    No, I would not recommend this to a friend