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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9593 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 9,593 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound quality and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and nice. The sizes makes it great and easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 12 year old loves then

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my 12 year old son and I have these and they are amazing! I would recommend to anyone looking to buy inexpensive earbuds. Great quality especially for $30.00!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while it will die like you can charge it but it will not reconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Back up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the price, got them as a back up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome best earbuds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great best earbuds I ever purchased. I’ve charged them one time and they still haven’t died. I bought them a month ago. Great buy Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Its not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice goes up and down without even changing it. I am ashamed for giving it as a gift to my Mom, I asked her how its working and then she showed me the issue. Volume unstable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like kept falling out of my ear bringing back to get my money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    Ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit in my ear. Sound was not what I expected

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work so easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. After you connect them the 1st time, every time you pull them out, they are automatically connected. They stayed charged a long time also!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't fit well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sounds ok and are simple, but the buds don't feel great in the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent ear buds for a runner - in gym or on tra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds for a runner - in gym or on trails

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They are OK. They will not stay in your ears. Woul

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK. They will not stay in your ears. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Very Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap. The charger's connection is a usb-c male. Its not long enough to plug into anything so you'll need to buy an extension cable as well. I don't know why they didnt make it usb-c female. Waste of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok for it's price but sound quality is very poor. I hope it will come out in a better sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel in the ear but they did not connect very well to my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Nadia, let's have you reach out to our customer support team so we can help you connect easily in the future. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My mechanical Ear piece

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphone fore private use, an inexpensive object with better result against the most expensive one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLAB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price I paid it was on sale when I bought it so basically you get what you pay for but pretty good product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like a little more bass. Very clean sound. I have enjoyed them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Small and sounds far when listening. Save up and buy better ones. Hurts ears over time

    No, I would not recommend this to a friend