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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 9,595 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and my left side ear but stop working after day two of purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lasted much longer than other brands

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the charge sufficiently long. Much better than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but good product, use them when i go to the sauna, they dont over heat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for this quality for the price is ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these ear buds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love these ear buds! High quality. Fast recharge. Great sound!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ok people say they can barely hear me but they charge fast

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Bang for your buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair just pair, misplaced the last one. It could be a little louder but these work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging says something about being for small ears. Even with the smallest cover they’re still too big to wear for long. I don’t hear that we’ll so should speak to quality of the sound - its fine for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OUTSTANDING SOUND QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very rich, full bodied I ABSOLUTELY love them; so much so I also got my 13 year old son a matching pair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PRODIGIOUSLY Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a prime example of "you get what you pay for". Honestly, I was pretty excited to try these out with my phone, but the second I played a song on my device, I regretted it immediately. The touch controls are not that intuitive, sometimes triggering Google Assistant instead of controlling the volume. The volume itself is nothing to write home about as it always sounds low even when turned up to max. The "Custom EQ Sound" hyped on the box? Yeah, pointless. It does next to nothing. And don't even worry about getting the special app hyped in the "users guide", as it just acts as a selling page for other JLab Audio products and the whole "Audio Break-In" thing is a bunch of malarky. All in all, these are not worth $20...heck, they're hardly worth $10. Spend a little more money and get something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Josh, sorry these did not meet your expectations. To get more volume out of the buds try the other eatips to get a good seal and fit. In regards to the built in EQ you may have a defective pair. If you'd like to get a replacement pair reach out to us and make a warranty claim. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great and well worth the price like the quality that these headphones have and charge holds well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    jlab wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Wireless headphones by JLab have been great. They fit just right and the stay charged a very long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not to excited but it works for the kids so its good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend purchased these for work, first pair one headphone never worked. She took them back and exchanged them for the same ones. She loves them. They isolate sound. Well. 5 stars if she didnt have to take them back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nancy A

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the greatest! I like the easy charging of them with the plug attached.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    JLab Wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was blown away by the sound from the earbuds, then after a week, the buttons to adjust the volume and balance, etc. stopped responding and none of my devices that uses Bluetooth can locate it any more for me to even use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Grab & Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair to replace earbuds until you decide on a better pair to invest in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price is fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same again. Nothing to be complaining about this buds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were a gift and the person really likes them. says they work great. easy set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmmm it's ok. Got it on sale so not really upset with the purchase.

    I would recommend this to a friend