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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 9,595 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend he uses them everyday and loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected really easy to my android Galaxy S7 cell phone. Sound great for a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never bought wireless ear buds before and asked for advice from one of the staff. They showed me several kinds and I decided to go with the JLab Audio and they work great for my needs. I listen to podcasts as I work out and it makes the time go much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones that I ever own. Great quality and awesome sounds. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his new wireless headphones. They are just as good as the rest

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Good sound. Was not sure at first about name brand. But you cant beat these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right when I try to turn to play my music for the fist time the left earbud did NOT work. I was send a product that is directed. Since we are in quarantine at this moment Best Buy is close and I don’t be able to return them sine I bought them online. Really disappointed with the product! I thought Best Buy sales good quality products but they don’t pls be careful if u buy this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey carol,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are honestly pretty great sound for the price. No complaints here.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, the battery on these earbuds are terrible. Also, I’m not fond of the sound quality and I don’t like the fact that you can only charge them through your laptop. I returned these and bought Skullcandys. These ear buds are not worth it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you can charge the earbuds with a normal wall charger. If you need more battery life check out JLab's JBuds Air family or Epic Air ANC family. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Discrete and small

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just what I wanted! You hear well. They are discrete and nicely colored too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so easy to pair, and great quality sound I would recommended to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set of earbuds, I love to lose things like this so the price point was great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple and Easy to USe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Reliable but not premium.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much cheaper alternative than the apple branded items

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Eta phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price have had no problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these and she has asked for real air pods since she had these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I love the sound and look. No need to buy super expensive brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is cheaper but quality not as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because it was not connecting well, or at least only one of the headphones was working. Didn't buy another one to see if it was just the one I bought that was defective

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLAB-GO Air True Wireless In-Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work...comfortable in the ear. Sound quality good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price.. recommend. 3 months in zero problems.

    I would recommend this to a friend