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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 9,595 reviews
  • Rated 5 out of 5 stars

    JLab knocked it out of the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it as a gift and the sound quality is really good at this price point plus the charging cable is attached to the case so no more looking around for it and its a nice color too really happy overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for middle schooler.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My middle schooler loves these. I bought a black and white set...he uses them to run cross country, ride his skateboard, and walk his dog.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Jlab mini earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good not to much bass mic could of been better but gets job done for quick calls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bullcrap headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were horrible they are already broken and not working. The charging case doesn't charge all the time and charging port breaks easy. These are worst headphones ever do not buy them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these things they all ways fall out hard to fit in your ear wouldn't recommend it to anyone at all get airpods.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Reasonably priced ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for just around the house or out for a walk. I am not that into music, just listening to radio on my walks so I didn't need something expensive. I like how they came with 2 sizes to fit better in your ears. I needed the smaller size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jlab

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty not bad at all Very sleek look & they do not fall out of my ears at all Overall- great for back up earbuds in case if you loose your best ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were recommended by a store associate. One stopped pairing/resetting w/in a month, but after 2 weeks. Not exchangeable. Was told we should have bought a protection plan. Best Buy does not guarantee their products will function properly beyond 2 weeks. I'll be purchasing a replacement elsewhere.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good entry level wireless buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great started wireless headphones, usually when you don't need to hear anything around you because they do not have passive hearing.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box, one of the earbuds was damaged. Would not sync and would not charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't go as loud as I would've hoped. I like to walk outside and I can hear everything in the background still.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these! One week with the pair and the left side stopped working. It will not charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    long wait and horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed a curbside order for several Amazon firesticks. The account is tagged to my spouse's name (we have the same last name). However, it took the sales person over an hour after I checked in to let me know that I wouldn't be able to pick up the order because the names didn't match. He told me I could switch the pick-up person person online, but that it would take another hour to process. I cancelled the order and went to Amazon, I received the firesticks next day. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute earbuds. They’re worth the price and really are truly wireless. It does miss out on a few key features set by AirPods and Samsung earbuds though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic Wireless Buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction. I run marathons and they sometimes slip out with sweaty ears, but overall, I am pleased. Couldn't beat the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price but not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable ear buds but the sound could use some improvements. No one can hear me well when in a busy area. Lots of background noise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ugh no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for for some jib trues instead. These are uncomfortable and fuzzy sounding

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Aight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but don't fit in your ear very well. One of mine fell out of my ear into a grill. Now the "lone wolf" won't connect anymore.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    No Bass..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have no bass and are not at all loud. I would not recommend these to anyone who really enjoy listening to good music.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. jlabaudio-conv

  • Rated 5 out of 5 stars

    Sounds Dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and got it on sale for $17. It has 3 sound modes built in. I'm not a fan of in-ear headphones but they fit and stay in way better than my iphone corded headphone. They can cause discomfort for long periods of usage but that might just be me.

    I would recommend this to a friend