Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- |
- SKU:
- 10180111
Customer reviews
Rating 4.3 out of 5 stars with 9595 reviews
(9,595 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not the best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for big ears :) and not too good for long usage, batteries died too early, not long enough for walking.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have smaller ears so it was uncomfortable for me. They are great for working out but not talking on the phone.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Annoying to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the volume keeps automatically increasing without me pressing it or even having it in my ear.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we suggest troubleshooting using the quick start guide and re-pairing the GO Airs with a fresh connection. Also ensure that your device is not the cause of the issue. -JLab
Rated 3 out of 5 stars
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Only thing is that they are kinda small and doesn’t come with extra ear molds to change them out.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 4 out of 5 stars
Good Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does the job perfectly. No the best looking, not too much bass or treble, but it works good.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 4 out of 5 stars
Good Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does the job perfectly. No the best looking, not too much bass or treble, but it works good.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 4 out of 5 stars
Good Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it does the job perfectly. No the best looking, not too much bass or treble, but it works good.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 2 out of 5 stars
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were so glitchy. They constantly beeped and cycled through the settings randomly. They had a mind of their own. I returned them for a Sony pair.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We wish you contacted our customer support team first. -JLab Audio
Rated 1 out of 5 stars
problematic earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return this earbuds twice to the store because the right earbud just stop working and eventually had to replaced with another and more expensive JLAB model. The earbuds where difficult to take out from the case. The compact size and construction quality where the only good this about this product. For me, not the best product of this brand, which tend to be very good. I will not recommend it.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbud are huge. They kept falling out of my ear whenever i moved. I did not like them at all. Need to do better.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst one I have purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regretted getting these. They don’t stay in your ear well, sound quality sucks, and with wind, they start buzzing.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Rated 3 out of 5 stars
Okay Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit issues with my ears was problematic as could not get them to stay in while running so had to return them.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 3 out of 5 stars
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones the battery last all day The only problem is that the charging wire is to smalle
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend Rated 3 out of 5 stars
Vibration fall outs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like they may be too big for my ear. They kept falling out as the sound vibrated in my ears.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was garbage. Would highly recommend that you do not purchase this item. It’s connect then disconnects. Overall garbage.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Volume
Rated 1 out of 5 stars
There not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worth your money volume is really low on these ! Thank me later for saving you from waisting your money
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the low sounds you're experiencing! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Rated 2 out of 5 stars
Worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. Just save your money and buy something better.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Rated 3 out of 5 stars
Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think they could fit in ear a bit more comfortable. Sound is ok but have had better. Good for quick earbuds
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 2 out of 5 stars
CREDIT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are no so good on the sound. I would like to returned, but I been working until late. I hope I can get a credit for that Thank you !!!
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Rated 1 out of 5 stars
Worst case ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible case design. The charging cord is built in, but only two inches long so it just hanfs off the wall and there's no lid. I bought them for work, as I have an active and dirty job so if I have them in my pocket they're either falling out of the case or getting filled with dirt. If you're looking for something to use outside of the house this is not the product for you.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend




