Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit well. Sound quality is lacking. There’s a lack of bass as well as volume is quite low.
No, I would not recommend this to a friend Keeps falling off ear!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they would actually stay in place, I would have rated it 5 stars. Sound and size is good, but you'd expect them to have a better grip.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good even in rain. To big for my ears . Perfect for hubby. Not great for talking on phone. Not noise canceling
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Excellent performance at an excellent price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using these buds for a short while I'm a fan. These buds offer pretty decent sound quality at an outstanding value. Pairing these buds was super simple - pull a headphone out of the innovative charging case and they're ready to pair. It took less than 45 seconds from out of the package until these were ready to play sound. The pre-installed tip fit my ear canal fairly well. It did take a bit of fidgeting to get a decent fit, but once I figured out how to get a good fit, it's essentially a thoughtless process you do automatically when inserting them into the ear. Sound quality is good - especially for the price. These buds are perfect for working out or doing outdoor yard work - where you need music but you're not necessarily overly concerned about that 11 out of 10 sound quality, nor are you going to be out a ton of cash if one falls out, gets lost, ate by the lawnmower, etc.. I do have to turn them up quite a bit to get a decent volume out of them, but ultimately they do get loud enough for my listening tastes. The charing case is pretty cool - the headphones snap into place with a reassuring magnetic click and so far I haven't been able to accidentally dislodge them. The integrated charging cable is also a huge pro - you can charge these anywhere without needing to carry a cable. There is a recommended burn-in procedure where it plays various types of noise (pink noise, brown noise, frequency sweeps, etc..) for 20 minutes or so at a time, and they recommend doing this for 40 hours. I honestly don't see anyone who buys value buds doing this, but I did it for one cycle and though the science sounds solid on it, they sound decent enough without 39 additional hours of this. I've made a phone call on these or two, and the call quality was great and the remote party did not mention any issues hearing me as well. Overall, these buds are great performers and If I lost them today I'd probably go pick up another set.
I would recommend this to a friend Didn’t work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit in my ears. They were big abs the case was not good for my pocket
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Could have worked longer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked decently for a while, right bud stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible.
Longtimekindleowner
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife. She says they work very good. The charging time is also satisfactory.
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky and makes you feel like you bought from the local dollar store, moving on....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are very sorry you're not loving your new earbuds! If there is something we can do to make your experiencing better please don't hesitate to reach out. -JLab
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of my ears and when I use them to talk on the phone the other party can barely hear me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jason,
. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Ok purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery wont last that long but other than that i think they are ok for the price
I would recommend this to a friendThere's better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is eh and they refuse to stay in my ears.
No, I would not recommend this to a friendGreat Headphone purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked my initial impression! Cool looking ear bud headphones, great packaging and seems like even great instructions. Hope they work well for fitness and not just sitting and listening on the couch but will see after some walks first.
I would recommend this to a friendIC Pat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not work with an Apple I phone 7. Tried with another Apple phone and it would also not work
No, I would not recommend this to a friendMeh..they're ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok. Got them on sale but couldn't imagine paying full price for these. They didn't even come with a charger box!
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they keep falling off from the ears, not sure if I am using it wrong or these were bad. No longer use them.......
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Thats it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly put togather the material has a strange texture to it.but it was easily hooked up to my phone
No, I would not recommend this to a friend- Cons mentioned:Volume
Very poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt reccommend these to anyone that wanta something to be loud and not hear the outside..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello horn
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Skip the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earphone stopped working within a month. I purchased the 2 year protection with best buy and they take forever just to get back to you. I opened a claim with the manufacturer and I had to pay postage to get them sent back and get credit within their store. I'm not even sure how it will turn out, but it can take weeks to get that fixed. Very annoyed with the purchase but I guess you get what you pay for.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was okay. The earbuds are huge and was always falling out of my ear.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Jlab Go Wireless In-ear Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are okay. Sound is decent for the prize point.
I would recommend this to a friend