4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$24.99
Save $2
The comparable value is $26.99

Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 9,595 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear plugs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good just got but working good so far. I like

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Por sound for the mony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good, por sound for that prize The way to control the volumen is horrible,

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Alex, we are sorry about the troubles you had with our earbuds. Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Great pair

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but battery sometimes goes to 0% and gets charged to 100% within minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash they didn’t work very well and hurt ears get better ones

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great investment for someone who works out

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way these fit in my ear stay in the while time without sliding out. Had to get use of where to place my finger to do different things cause they're not like my last pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones connect easily however the sound when making phone calls is extremely low. Playing music it sounds ok.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey coco86,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 4 out of 5 stars

    Could be slight better!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the money. The sound is not as loud as I would prefer while on a phone call but does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sup 2 u

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and poor, do not impress me, sumtimes one side turns on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter. Very simple and nice headphones. She says the audio is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Was not great quality would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from case. Cheap look and feel but for the price that's what get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    big and bulky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big, uncomfortable to have over a 10 period. My ears hurt and couldn’t get comfortable

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are difficult to operate. The taps are not confirmed so who knows what the buds will do. Supposed to be able to use just one ear bud. Not what I experienced. Again the tap. Even at free I would not have these buds. Far too difficult to navigate.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my kids. Forgot my AirPods the other day and had to borrow a pair from my kid. They were awesome for a fraction of the price! Super comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the better quality version of these so there's a drop in sound as in volume. But still worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Mediocre sound quality and comfort but hey, they're cheap!.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it not the be set quality awesome for the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earbuds on a budget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very easy to use - they store in their charger - the battery lasts a long time. I have used them during phone calls and I have had no problem hearing the other person or them hearing me.

    I would recommend this to a friend