Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Not charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to reading review and purchased headphones but was unable to charge and had problems.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, when charging your product make sure you are using the correct charger we recommend as the earbuds will not charge if you have one that is noncompatible. -JLab
It works for her
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loves it and want another one like it next time
I would recommend this to a friendNice but difficult to get out of the case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work well but are extremely difficult to get out of the case. I use a toothpick to insert under the buds to flip them out of the case. The case is smaller than the case than my last buds and the surface is slippery so extracting the buds are hard to remove.
I would recommend this to a friendPoor in call sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor in call sound quality. The person on the other side of the call hears extreme interference.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is a little low. And they fall out of your ear pretty easily.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The issues I've had with them are don't stay in the ear for long.
No, I would not recommend this to a friendThey work great and are very useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They help to let the user do work away from the connected device, not being bound with caring it everywhere.
I would recommend this to a friendLight usage earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinient and light weight, a little too sensitive for movement .
I would recommend this to a friendDidn’t like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ears. Can’t stay in ears. Keep falling.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. Please try the other size ear tips or our cloud foam tips. If this doesn't help If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you.
-JLab
Uncomfortable to wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for trying it out but felt uncomfortable to wear it for long hours.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Volume
Pretty good for $20
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for $20. They work. Sound is ok but volume is low.
I would recommend this to a friend low quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its just okay for the price. if want better headsets purchase the better brand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Good quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price i wish the case was more secure though
I would recommend this to a friendEar budds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tey are not loud for me can still hear outside noise. Gunna return them for something else better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. The sound quality is mediocre and the buds pop-out even with snug-fitting. Also, they lure you into a trial subscription with Tidal, and then Tidal Music bills your credit card without ever sending you an invoice to allow for cancellation.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
Thank you for your feedback. We use this feedback to make sure that
our products are nothing less than the best for all our customers. I am sorry to hear
that you have had a not so good experience recently. We also strive to make any
wrongs right and would like to get more detail from you so we can work out a
proper solution.Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but if you’re not paying attention to it it will fall out.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest trying the Go Air Sport same little bud with a more secure fit. We look forward to speaking with you!
Davian
#TeamJLAB
Long Lasting & Great Sound Quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for a friend and they loved it. They rave about it continuously and still use it regularly. I've had other earphones that don't even work as long.
I would recommend this to a friendMixed feelings, missing base, to high pitched
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud but not that great on base, mic pics up a ton of high pitched atmospheric noise witch is very ear aching, I mean really high pitched on the callers end. Joan’s pricing was awesome when they first came out, however over time when I went to purchase another Jlab product the new prices turned me away
I would recommend this to a friendAffordable and effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap price and effective. Not the best sounding earbuds but for the price, I can’t complain.
I would recommend this to a friendGreat earbuds, great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife after having made a great purchase of Skullcandy buds for myself.. of course I tried these out.. they were also a great purchase.. Highly recommended..
I would recommend this to a friend