Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- |
- SKU:
- 10180111
Customer reviews
Rating 4.3 out of 5 stars with 9595 reviews
(9,595 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good but don't block out excess noise. They're okay for the price you pay.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Works with apple phone
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
I would recommend this to a friendRated 4 out of 5 stars
good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound good fit for smaller ears seem like very good quality decent battery life time will tell
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 4 out of 5 stars
ease of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just appreciate that you did not need an app to use
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and I had difficulty getting the device to connect to the bluetooth.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. Don't forget to turn the earbuds up all the way via touch controls. If this doesn't help, please reach out to our customer support team to assist you. -JLab
- Cons mentioned:Volume
Rated 3 out of 5 stars
Not enough volume!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is low in my iphone also sometimes the touch doesn't work .
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job Not the best. No bass what so ever. But expected for $20
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 4 out of 5 stars
2nd pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got a set for my wife who loved them ... so i purchased a pair for myself
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good but they sound too low not enough power and they don't last enough
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 4 out of 5 stars
Worth it for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, work the price paid, sometimes they unpair easily
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 1 out of 5 stars
Cheaply made - color is lilac not white
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could of been better designed when it comes to removing earbuds out of case Not a good grip . Cheap case . Color is lilac it’s more like light pink Thought it was white like it looks on box . Color is obsolete
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to use the volume and do not sound good at all.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first set of wireless ear buds. I chose a less expensive pair to try out. Could not be happier. They work great with my phone and laptop
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
Low quality sound and dies quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you paid for with this product. The battery dies really fast and the sound quality is low
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 4 out of 5 stars
Nice ear bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ear buds ..great for work and working out.love all the different colors to choose from.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 4 out of 5 stars
Small size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Small design works well for occasional streaming and phone calls.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 5 out of 5 stars
Love these
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for perfect earbuds. Fits smaller ear canals. Range is good. I’m able to walk away from phone and they still play. Low profile - easy to hide.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 2 out of 5 stars
Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones die too fast even after charging for like an hour
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves them! The white color did start to look dirty after some time however.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 2 out of 5 stars
Ok for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They pick up sounds from around you when on the phone. Sound is low even with volume maxed out.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio




