4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$24.99
Save $2
The comparable value is $26.99

Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 9,595 reviews
  • Rated 4 out of 5 stars

    Good Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good but don't block out excess noise. They're okay for the price you pay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works with apple phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound good fit for smaller ears seem like very good quality decent battery life time will tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ease of use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just appreciate that you did not need an app to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and I had difficulty getting the device to connect to the bluetooth.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. Don't forget to turn the earbuds up all the way via touch controls. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not enough volume!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low in my iphone also sometimes the touch doesn't work .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job Not the best. No bass what so ever. But expected for $20

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2nd pair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a set for my wife who loved them ... so i purchased a pair for myself

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good but they sound too low not enough power and they don't last enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Worth it for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, work the price paid, sometimes they unpair easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made - color is lilac not white

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could of been better designed when it comes to removing earbuds out of case Not a good grip . Cheap case . Color is lilac it’s more like light pink Thought it was white like it looks on box . Color is obsolete

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to use the volume and do not sound good at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of wireless ear buds. I chose a less expensive pair to try out. Could not be happier. They work great with my phone and laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality sound and dies quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for with this product. The battery dies really fast and the sound quality is low

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 4 out of 5 stars

    Nice ear bud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds ..great for work and working out.love all the different colors to choose from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small size

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Small design works well for occasional streaming and phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for perfect earbuds. Fits smaller ear canals. Range is good. I’m able to walk away from phone and they still play. Low profile - easy to hide.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones die too fast even after charging for like an hour

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them! The white color did start to look dirty after some time however.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pick up sounds from around you when on the phone. Sound is low even with volume maxed out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv