Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- |
- SKU:
- 10180111
Customer reviews
Rating 4.3 out of 5 stars with 9595 reviews
(9,595 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Worth the buy. Will enjoy using.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Quick fast pick up. Been having these headphone for almost a year and still work great ! Definitely has helped in my critical situations lol ..
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 5 out of 5 stars
WIRELESS EARPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace another pair that had failed. These worked great with my phone from the first! They are comfortable and did not require any unusual fitting!
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 1 out of 5 stars
Not good earbuds, don't stay connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good buy. Dont stay connected. Wouldn't recommend
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok but!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked them when first purchased. After about 2 months the right earbud stopped working.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Rated 2 out of 5 stars
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We couldnt get both buds to produce sound as directions indicated.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect trash headphones When they was connecting hanging up calls Distorted Best buy customers makes things worse terrible headphones and company that's trying to make me keep these trashy headphones
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Rated 2 out of 5 stars
Do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of them does not work even after troubleshooting
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendRated 1 out of 5 stars
These are nothing but garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for about 3 months as a backup pair of headphones. I now cannot connect them to my phone, and they will not turn off no matter what I do. Hold the buttons for 5+ seconds, nope. Put them in the charging case (which should automatically turn them off), nope. Do yourself a favor and pick any other brand besides jlab.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA, mic is not working from day 1.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. It was dead on arrival. I mainly used for music, and when I needed to make a phone call? turned out its mic was not working. Contacted JLab and was advised to send it back to them, on my expense. No, thank you. I rather to toss this junk instead.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great sound for the price I will recommend
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friend Rated 4 out of 5 stars
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool quality, especially for the price…………………………..
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger threw me off at first, I think it is super awesome you don’t have to have a specific charger and can charge it in any USB!
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 5 out of 5 stars
Good for now
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have these. They are great to listen to music. Sometimes people say they can’t hear me. So I use these as a backup.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didnt work out for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine for me to hear music with, but if trying to have a conversation the people i talked to said i sounded under water
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help out! Please contact our support team at support@jlab.com.
Rated 4 out of 5 stars
Great teenage product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son lo es his buds. He wears it everyday without any issues.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 2 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter did not like these so they were returned after use for 2 weeks...
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Useless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like them at all don’t like them don’t like them
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendRated 4 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I paid for them I can’t complain if I needed to I’d buy them again
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 2 out of 5 stars
Better option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality you would expect. Decent but the sound quality is inadequate.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio




