Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- |
- SKU:
- 10180111
Customer reviews
Rating 4.3 out of 5 stars with 9595 reviews
(9,595 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic but the least expensive. Given the price, they work fine
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 4 out of 5 stars
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has an ok sound. I'm not to fond of the charging cable. But it's ok. Does it's job.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 2 out of 5 stars
disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds quit charging an one quit working. I would not recommend this for anyone .
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 5 out of 5 stars
Reliable and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own at least 5 different pairs of wireless earbuds and these are among my favorites. Very comfortable, especially at bedtime if you like drifting off to a good audiobook.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On first glance, this is a great product with great reviews at a great price. Unfortunately, the reviews don’t match what I observed. As soon as I placed phone down there was no sound. Tried to problem solve with no success. Spend more money to get a better product or stick to the headphones that chain you to your phone.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We are sorry about this issue and would love to make it right. Please reach out to our customer support team so they can assist you with our Two-Year Warranty claim process. -JLab Audio
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace wireless earbuds so i bought these. I'm satisfied so far.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The left and right never synced. Was never able to use the pods. Total duds. Do not recommend. I submitted a ticket for customer service help from the brand and they never responded.
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Rated 1 out of 5 stars
Microphone very poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when speaking with the headphones the sound is very muffled. The purpose that I purchased the headphones was to talk on the phone using the headphones while doing other activities so I would not have to hold my phone in my hand.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi! Please reach out to us at support@jlabaudio.com. We will help you get brand new earbuds :)
Rated 4 out of 5 stars
Air Pods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. They don't stay in my ears. They keep falling out. Very irritating.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Legit horrible, even for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up during a random sale and was shocked how bad they work - dropped connections like crazy. Maybe it's just my phone, but I couldn't even get through a single song without them going in and out. Grabbed some AirPods and it was night and day.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendRated 2 out of 5 stars
Not too good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them within 2 weeks they won't turn on. Just light comes on. Need to return.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello brat
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Rated 5 out of 5 stars
Good Value for sure but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Value. Comfortable and in ear. Controls are a little tough in my opinion but overall a good set.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 4 out of 5 stars
They're alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You'll have to tune your device sounds settings to make these work how you want.
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 3 out of 5 stars
Good with the right expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is okay. Found the best EQ setting for me is Balanced. Comfort in the ear is okay. I use it for running and it's pretty secure in my ear so I don't fear it falling off. I could not consistently choose the functions from tapping the buds. I recommend it for the price I paid for it ($20).
This review is from JLab - GO Air True Wireless In-Ear Headphones - Green/Black
I would recommend this to a friendRated 4 out of 5 stars
great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought as stocking stuffers...no issues as far as i know
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friendRated 2 out of 5 stars
These won’t stay in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and returned these within a week. I never got them to stay in my ear correctly. Navigating all the options was tedious. I ordered my favorite plantronics edge and it works perfectly. Someone else might have better results, but not my experience.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you had with the ear tips. We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio
Rated 2 out of 5 stars
Not for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a cheap pair of buds. Not for me i took them back.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Kristen,
Thank you for your feedback. We take our customer’s concerns
very seriously. We’d like to get to the bottom of this to make sure we can
resolve any issues you might have had, so please reach out to
us at Reach out to us at support@jlabaudio.com
or visit jlabaudio.com/contact
Rated 4 out of 5 stars
Works as it should.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item, it works as ie should, I highly recommend this item.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 4 out of 5 stars
Should have gotten black
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and new best friend at the gym. Definitely a great investment.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friendRated 5 out of 5 stars
Cool and compact!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These eat buds are awesome for the price point! They are great for smaller inner ears and they don’t look like you have a hearing in. Love!
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend




