Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Does not pair with your phone if any other Bluetoo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These will not pair with your phone if an hr other Bluetooth devices are connected (says this is the manual) so for me, I wear a smartwatch, but to pair the earbuds I would have to disconnect my watch. In addition to that, they won't charge using a regular charger as they are not a regular USB connection. Returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Nope!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. I knew for the price they wouldn’t probably be amazing. But they have a tin sound too then, like your listening through a tin can. Plus the app they have you download is no help at all. Won’t even work.
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ear buds.lenjoy using them and listening to music with them.
I would recommend this to a friendBasic…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Conectivity issue when trying to switch between devices.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
You get what you pay for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My left earbud stopped pairing after two months of use. I looked this up on Reddit and found multiple threads full of people with the same issue. Factory reset did not help.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not as good as AirPod but still a good product for the price.
I would recommend this to a friendWuTangClan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There ok wasn't expecting the way it sits in just ear overall they work
I would recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the small size and its still too big for my ears.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get to pair after only using one at a time.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Just earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had annoying backfeed while on the phone with someone poor quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my nephew as a gift. He absolutely loves them and it was something inexpensive for him in case he damaged them by accident.
I would recommend this to a friendWireless headphones Black Friday deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend wanted them, and after researching walmart and online, best buy was where she wanted to go to get them, shes had no complaints and loves them.
I would recommend this to a friendjust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is not what I expected. the battery goes down when not in use.
I would recommend this to a friendReasonable Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds work well. Sound quality is not super but work well for the price.
I would recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these as a gift for our niece. She was able to pair them easily and enjoys the sound quality.
I would recommend this to a friendGet what you pay for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound ok when on a call. You have to talk loud to be clear and heard. Got them for doing yard work. Sound is not loud enough for outside. OK if your just sitting around but def not for any activity that isn't quiet or if you like your music or videos loud. Def wouldn't recommend for music, videos, or movies.
No, I would not recommend this to a friendNice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put in my ears, doesn't fall out and great volume. I can take it to play soccer and im in the groove.
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great. You can use each one individually anytime. Just put the other one in and it syncs up. And the charging cable is attached.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. They are tough to turn off. All and all with the price
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great gift for someone overseas. And great for listening
I would recommend this to a friend