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Customer Ratings & Reviews

$24.99
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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 9,595 reviews
  • Rated 1 out of 5 stars

    Choose another option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not worth the cost unfortunately. I have returned it 5 times after having the GSPR plan. It would be better to purchase an item that cost more in order to have it work.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, instead of returning try contacting our customer support team. They are more than happy to solve any issues you are having. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    They already went out on me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listened with them maybe 5 times. The touch controls somewhat hard to control. They have stopped responding to the charger. Please don't waste your forty dollars. They're junk and especially do not deserve all these good reviews I've read.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They're alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great when they work correctly. They have a tendency to stop working all of a sudden or they can both fade in and out constantly. Very annoying when that happens.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 jlabaudio-conv

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color nice black and thay fit in your ear comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like and vergood product i buy again this product i recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones and great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and great price. They are comfortable in that ear and very light. This olive green color is my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for price. I use it for phone calls and podcasts. Sound quality for music needs more bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it was so cheap.when I used it,I feel good.get a little problem is the sound not so big.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bluetooth earbuds for the price! Will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I lost my first set and i got it at a great price! On sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. Jlab is good and I recommend this to alot of people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An Excellent Choice

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like JLab Products, having owned some in the past. Currently, in addition to these earbuds, I have an over the ear headset, which I use with my mobile phone and, occasionally, with my Amazon Echo. All this said, JLab has set, and so far, maintained, a high bar for satisfaction. The GO Air buds well meet my expectations: *Bluetooth connectivity is very quick. To connect to your mobile or other device, put it in pairing mode. The ear buds should remain in their case until the automatic pairing is done. Unpairing occurs when you place the buds back into the case. *They are comfortably small, fitting very well into the ear. *Music separation, tone quality, and balance are excellent. Customization is also accommodated. *Ease of operation is some of the best I have found. *A fully charged battery will provide hours of service before needing a recharge. JLab says 20+ hours. I cannot attest to that, because I recharge mine periodically; and it doesn’t take long to get back to fully charged. That’s a good indicator. *The ear buds themselves charge while in their case. What I particularly like about this is the case has its charging cable built in. So, you do not have to be concerned with keeping up with a separate cable. Plug the little cable into a USB port, charge the case, tuck the little cable back into its slot, and you are good to go with hours of more music. *In addition to the speaker function, each ear bud has a built-in microphone for ensuring clear calls via your mobile. All in all, the Go Air ear buds provide a lot of quality for an exceedingly small price. Great for gifting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an alright product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is only good for listening to music. You can talk with it but it is difficult to answer a call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with these. I could hear the music and answer my phone. The purpose was to use them to hear on the phone; therefore, I would not recommend these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $30 these pair pretty fast with my phone and they sound decent. They’re good if you’re on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds has a minimal quality of sound but is already great for first users.Its easy to bring along and wear it wherever you want to enjoy a good music.Its price is affordable.This is something you can recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful ear buds for running or any type of exercise. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 Month Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, they worked great when my kid bought them and for 2 months...the charging case stopped working and we cant charge them anymore. Frustrating, would not buy again. Talked to BestBuy and cant return have to go through Jlab for warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son. They worked great for him until he lost them. Then he started using mine.

    I would recommend this to a friend