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Customer Ratings & Reviews

$24.99
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Customer reviews

Rating 4.3 out of 5 stars with 9595 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 9,595 reviews
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lives everything about them and is her new favorite ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager loves them. It's her favorite color. She wears them all the time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first and than just stopped working. It stopped pairing with any device and than just stopped charging/working all together in general.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. I liked so much I bought another pair for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hear ye! Hear ye!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect headphone for my wife; easy connectivity and great durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless good for the price. Would buy again. Would make good for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a white elephant gift. It was fun watching people fight over this gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for the price. Also they are bluetooth so thats also a plus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made by my husband. Best Buy is always his first choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after not even a month. They were a pain to use as the touch controls were finicky and sounded terrible for the price. Not even worth the postage for a warranty claim.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We’re sorry you weren’t satisfied with your produce purchase. Thank
      you for sharing your concerns with us. We would love to address any manufacturing issues with you and find a solution for you. Feel free to contact us so we can address your issue and make
      things right. You can reach us at support@jlabaudio.com
      or visit jlabaudio.com/contact jlabaudio-conv

  • Rated 3 out of 5 stars

    Above average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits decent, I needed better tips. Good charge and case. Goes into “bass” mode kind of on its own. Lags a bit on connecting to incoming calls. Good for what I wanted/needed (yard work and workouts).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Its a hit or miss.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and the microphone has a high freq tone on calls. Reached out to jlabs and no response from them. I had bought a pair before and worked out fine but not a brand to trust.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, to get in contact with us please reach out through this info: support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Jlab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. They are nice and small so they fit in his ears well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Use them everyday. Charging is very easy with the built-in cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds they just were defective unfortunately i need new ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a present. The product itself is great for the price but charging the item is inconvenient as the cable is very short. Also there is no lid to case and it is a hassle when using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nices headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love them, so cute did not know there where going to be so comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my teenager. He likes it. Not too expensive and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage included

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to charge. Plus the storage is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome 10/10 would buy again and recommend

    I would recommend this to a friend