Customer Ratings & Reviews
- Model:
- EBGAIRPOPRPNK124
- SKU:
- 10180111
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality and good battery life of the product. They also value its comfortable fit, ease of use, and appealing price point. However, some customers have noted that the volume can be a little low, and a few have experienced issues with charging.
This summary was generated by AI based on customer reviews.
Don’t
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll fitting and poor sound quality. Would have returned them but couldn’t find my receipt
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, got the product and had to promptly return to because only one ear would connect
No, I would not recommend this to a friendNot the best quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but after a few days the sound starts to become fuzzy and muffled. Also very difficult to keep in your ears. I thought it came with different size ear pieces. I tried using them to just sit and paint and they wouldn’t stay in my ears. I also tried working out with them in and they feel out immediately. Not very happy with them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound and fit is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Didn't work for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get these to stay in my ears, which was very disappointing since I spent so much.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
I did like my J Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My J buds were working fine when I purchased them in December. However, now they need changing after I have used them for an hour
No, I would not recommend this to a friendJlab
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I have and nothing but headaches. Fully charged, but it beeps for some unknown reason. Waste of money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some pretty good decent headphones I don’t like the charger connector it feels pretty cheap But they are pretty decent
No, I would not recommend this to a friendLEFT SIDE STOPS WISHING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these. They are a waste of money. Only the right side works after a few weeks. This is a common issue for these earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good but charging method is a bit barbaric. Unclear on charging no adapter, used only once because I can't charge them.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .This is a standard USB-A cable that you can plug into a computer or laptop or use with a standard 5V1A wall adapter. -JLab Audio
Just OK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These get it done. While I love in ear headphones, the sound quality of these is OK - not amazing - just OK
I would recommend this to a friendbad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these hoping they are good quality. First the sound is unclear and they stopped working 10 days after I opened them from the box.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
- Pros mentioned:Sound quality
Great for their price, but not for Working Out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a while ago and I really like them for conference calls and listening to music while on my computer or doing dishes. However, They're not the greatest for moving around too much, they seem to fall out pretty easily. (Which is why they get 4 stars) If you want to try a pair out you don't have to feel guilty if you lose one since they're cheap. I know I was afraid the open case would be a problem, and they're not. I really love that the USB is connected directly so I don't need to carry a cord, and it's not heavy enough to cause a problem while charging if plugging it into a wall wart.
I would recommend this to a friend - Pros mentioned:Ease of use, Price, Sound quality
Good Sound vs Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound vs Price Price it right. Set up is easy. Its a great feature to be able to use just one for music or a call so my other ear can hear everything going on around me while biking. I gave it 4 stars instead of 5 stars for two reasons: firstly because the bass could be a lot better, I have to turn it all the way up to get the regular base my other set gives me at about one third volume; and secondly I'm only able to get 3 to 4 hours of music out of them, not the 5 hours as advertised but 4 hours is still pretty good. And I used them for a 2 hour call once with no problems.
I would recommend this to a friend Color not white.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but they not white they are more.like lite purple.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback.
worth the price...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, is what you can expect from a low priced item. If you want quality reproductin go to the $200 -$500 sets. Ok for the price.
No, I would not recommend this to a friendDust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't last in it's bad idea doesn't have tap the dust it's getting inside very easy
No, I would not recommend this to a friendtoo complex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can'r get them to connect to TV with blue tooth device
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Richard, when you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we can walk you through the process of pairing. With love from the Lab!
Stopped working after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 weeks then they stopped working. I wanted to like this item because of all the good reviews but its no for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi DeeDee, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Worst earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These totally suck I can’t even use them cause they never stay in my ears and won’t stay charged
No, I would not recommend this to a friendI was not happy with the product I can not get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product cuts in & out with the sound the battery does not hold a charge for more than 90 min before they need to be charged again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you set up under warranty.
We want to help you
#FINDYOURGO
JLab Audio